Immigration Administrative Assistant

JOB DUCK IS HIRING AN IMMIGRATION ADMINISTRATIVE ASSISTANT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

At Job Duck, we connect talented professionals with opportunities that make a meaningful impact. We are seeking a proactive and detail-oriented Immigration Administrative Assistant to support a growing immigration law practice through case management, client communication, and legal administrative support. In this role, you will help ensure immigration cases are handled accurately and efficiently while providing an exceptional experience for clients throughout the process. You will work closely with attorneys and legal staff, assist with document preparation, coordinate case activities, and manage important client interactions. This opportunity is ideal for someone who is organized, eager to learn, service-oriented, and passionate about supporting individuals through complex legal processes.

Schedule:

Monday to Friday from 9:00 AM to 6:00 PM PST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Providing exceptional customer service throughout the client journey
• Maintaining confidentiality and professionalism in all client interactions
• Assessing and triaging client needs to ensure proper follow-up and support
• Monitoring case progress and maintaining organized documentation
• Responding to client inquiries in a timely and professional manner
• Performing additional duties assigned by management
• Assisting with administrative and operational tasks as needed
• Conducting legal research as directed by attorneys
• Drafting legal documents, recommendation letters, and supporting case materials
• Assembling and organizing case packets for attorney review and approval
• Coordinating with attorneys and team members to ensure timely case completion
• Scheduling consultations, meetings, and appointments with clients
• Communicating with clients by phone, email, and messaging platforms
• Drafting and preparing immigration forms using Docketwise
• Managing assigned immigration cases and maintaining accurate records within case management systems

What We’re Looking For:

• At least one year of experience as an Immigration Administrative Assistant, Legal Assistant, Immigration Case Assistant, or similar role supporting legal, case management, or client service functions
• English & Portuguese language proficiency is a MUST
• Immigration law experience is highly preferred
• Excellent verbal and written communication skills
• Strong attention to detail
• Outstanding customer service skills
• Organization and time management
• Case management experience
• Legal administrative support experience
• Ability to learn new systems and procedures quickly
• Professional phone etiquette
• Legal document preparation
• Legal research skills
• Multitasking and prioritization abilities
• Problem-solving skills
• Critical thinking
• Adaptability and flexibility
• Accountability and reliability
• Ability to work independently
• Team collaboration skills
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.