Implementation Manager

Who is BAMKO? BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last 5 years, BAMKO has won countless awards, including Best Places to Work & Best Client Promotions. With a culture built around the concepts of personal and professional growth, BAMKO puts values into actions. BAMKO has the best and the brightest employees who love a challenge that unlocks their highest potential. Our portfolio of clients have a range of known Fortune 1000 companies. This includes but is not limited to Dunkin’ Donuts, Tesla, Microsoft, Peloton and more! We are a fast-paced, entrepreneurial and innovative company where culture is at our core. We attract and retain high-level talent that continues to outpace the competition. If you are driven, have big brain ideas, are competitive and enjoy working with multiple teams, we want you to be a part of building something special here at BAMKO. BAMKO is currently seeking an assertive and analytical Implementation Manager who has experience working in both the promotional products and web development industry. You are excited for an opportunity to carve out a career path with an entrepreneurial and highly incentivized company. You thrive in a team environment and take pride in your communication and problem-solving abilities. What YOU will do: Client communication · Serve as the main point of contact for all communication to and from the client. · Update website launch timelines and keep clients up-to-date on status. · Share best practices on processes with clients. · Be proactive in looking at new functionalities to ensure we are helping grow our client’s brands. · Launch e-commerce websites based on client's brand guidelines, compliance requirements, and Marketing Calendar. Working with Internal Operations · Delegate tasks with internal IT teams to ensure deadlines are met. · Managing multiple work streams internally among multiple teams and departments. This may include collaborating with Account Management, Sales, Accounting, Operations, and Warehouse team members. · Review websites in both testing and production environments and ensure all functionalities are responsive. · Must understand the client's needs to provide clear instructions or strategies to internal IT teams. · Develop instructional materials for internal teams when new functionalities are implemented. Who YOU are: · Ideally has 2-3 years exp in the e-commerce industry. · Strong written and verbal communication skills with excellent attention to detail. · Must work well with clients and internal teams. · Fast learner who enjoys creative problem solving and improving processes. · Aptitude for learning new tools as it pertains to the programs you’re working on (New software applications, ADA compliance, etc) · Ability to adapt and be flexible to change. · Excellent time-management skills, including the ability to work on concurrent projects and quickly prioritize completing tasks and responsibilities. · Must be able to meet deadlines, manage stress, and prioritize effectively · Will develop a unique understanding of BAMKO’s processes to identify unique solutions to questions our clients will have. Why BAMKO? At BAMKO, we want you to be well and thrive. The compensation for this position ranges from $75,000-$85,000 (annually). The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, and a retirement plan with employer contribution. It is a fundamental policy of BAMKO not to discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, mental or physical disability, ancestry, sexual orientation, legally protected medical condition, family care or medical leave status, veteran status, marital status, or any other basis protected by state, local, or federal laws. BAMKO makes reasonable accommodation for pregnant employees who request an accommodation with the advice of their healthcare provider for pregnancy, child birth, or related medical conditions. It is the policy of the Company to base decisions to employ, recruit, hire, and promote solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered. The Company also strives to ensure that all personnel actions (such as compensation, benefits, transfers, layoffs, Company-sponsored training, promotions, terminations and disciplinary actions) are applied in a non- discriminatory manner.