In-House Sales Executive

Company Description

Fratello Cigars, launched in 2013, has quickly become one of the fastest-growing manufacturers in the premium cigar industry and has been recognized as “The Hottest New Cigar Brand” on the market. The company’s flagship Fratello line and its recently introduced Fratello Bianco reflect a commitment to quality and innovation. Fratello focuses on consistently producing complex, flavorful cigars at an accessible price point. The company builds strong partnerships with leading retailers through dedicated customer service and a focus on customer satisfaction. Every product and interaction is designed to create a memorable “Fratello Moment” for cigar enthusiasts.

Role Description

The In-House Sales Executive is a full-time remote role responsible for driving revenue growth and strengthening Fratello’s presence in the premium cigar market. This position manages outbound and inbound sales activities, including prospecting new retail partners, nurturing existing accounts, and conducting regular follow-ups via phone, email, and virtual meetings. The role includes presenting product lines, explaining features and benefits, handling pricing and order details, and coordinating with internal teams to ensure timely fulfillment and excellent customer experience. The In-House Sales Executive will monitor sales performance, maintain accurate CRM records, and provide feedback on market trends and customer needs. This role also supports promotional campaigns, trade show preparation, and brand-building initiatives while representing Fratello’s philosophy and values in every interaction.

Qualifications

• Strong sales and account management skills, including prospecting, relationship building, negotiation, and closing.
• Solid communication skills, with the ability to present products clearly and professionally via phone, email, and video conferencing.
• Comfort with remote work tools, CRM systems, and basic office software for tracking leads, opportunities, and sales performance.
• Customer service orientation, with a focus on retailer satisfaction, responsiveness, and problem-solving.
• Knowledge of or interest in the premium cigar or consumer packaged goods industry is highly beneficial.
• Ability to work independently, manage time effectively, and handle multiple accounts and priorities.
• Previous experience in inside sales, telesales, or business development preferred.
• High school diploma required; an associate or bachelor’s degree in Business, Marketing, or a related field is a plus.