Inbound Sales Representative
Location: Remote, Global
Job Type&Working Hours: Full-time role with a 9-hour shift per day, including a 1 hour break.
Working hours are flexible and will be scheduled based on where our clients are located and when demand is highest, which may vary by region and season. Shift times will be communicated in advance and adjusted as needed to ensure consistent global client coverage.
About TFX
TFX is one of the world’s leading U.S. expatriate tax firms, helping Americans living abroad navigate one of the most complex tax systems in the world with clarity and confidence. Through tfx.tax and taxesforexpats.com, we support clients across 190+ countries, working at the intersection of global mobility, finance, and regulation.
For over a decade, TFX has grown consistently by staying focused on what we do best: U.S. expat tax. No distractions. No shortcuts. Just deep expertise, experienced U.S. CPAs, and well built systems that clients rely on year after year.
We are the category leader in expat tax, trusted by globally mobile professionals, founders, and high performing individuals who expect accuracy, responsiveness, and professionalism. Our growth is driven by reputation and inbound demand, not cold calls or gimmicks.
People who join TFX want more than just a job. They want to build rare expertise, work with smart people, and be part of a business that is established, profitable, and still scaling globally.
If you like high standards, clear ownership, and real career progression, you will feel at home at TFX.
Role Summary
The Inbound sales representative is a client-focused, inbound sales role responsible for guiding prospective clients through their initial engagement with TFX. This role supports clients from first inquiry through to a signed engagement letter and completed payment, ensuring they clearly understand our services, process, and pricing.
While this role does not provide tax advice, we expect sales representatives to develop a strong working understanding of US expat tax principles and the services TFX offers. Ongoing training and education are provided, and sales representatives are expected to take this learning seriously in order to confidently explain concepts at a high level, answer general informational questions, and recognize when to involve the tax team. The stronger a sales representative’s understanding of our services, the more effective they will be in building trust and guiding clients forward.
This is a consultative role focused on clarity, trust, and coordination. Sales representatives work closely with qualified CPAs for any technical tax guidance, while remaining responsible for overall client ownership during the sales process.
Key Responsibilities
- Manage inbound leads from first contact through payment collection
- Conduct phone (Calendly / AirCall) consultations with prospective clients
- Explain TFX services, process, timelines, and pricing clearly
- Coordinate with CPAs for accurate service scoping, without providing tax advice
- Guide clients through engagement letter signing and onboarding
- Handle objections and pricing questions professionally
- Secure payment and maintain accurate deal records in HubSpot
- Identify occasional upsell opportunities where appropriate
- Meet monthly revenue targets based on deals closed.
- Tools you will use: HubSpot CRM, AirCall, Calendly, Intercom, Slack, Internal systems and CPA collaboration tools
Qualifications
- Experience in inbound or consultative sales required
- Prior exposure to U.S. tax, accounting, or financial services preferred
- Excellent spoken and written English
- Strong objection handling and closing skills
- Highly organised with disciplined follow up
- Comfortable working remotely across time zones
Compensation
- Base salary: USD 2,000 per month
- Lucrative commission structure based on cash collected
- Clear monthly revenue targets
Why Join TFX
- Work with a globally recognised U.S. expat tax firm trusted by Americans living and working abroad
- Clear, consultative sales process supported by experienced U.S. CPAs and established systems
- Transparent revenue targets with strong earning potential and consistent lead flow
- Fully remote, global team with structured support and clear role boundaries
- Opportunity to develop deep expertise in U.S. expat tax services and progress into senior sales or revenue leadership roles over time