Indirect Processor 1

Description At Summit Credit Union, we know that strong partnerships and efficient lending processes create better experiences for both members and dealerships. When indirect lending works seamlessly, it drives satisfaction, builds trust, and supports continued growth. As an Indirect Processor 1, you’ll play a key role in supporting indirect loan processing and funding. Through attention to detail, strong communication, and collaboration, you’ll help ensure timely, accurate, and compliant loan experiences while strengthening relationships with dealership partners and internal teams. What You’ll Do (Your Impact) Process indirect loan applications and funding packages accurately and within established service levels Review loan documentation to ensure completeness, accuracy, and compliance with regulatory and internal requirements Communicate effectively with dealerships and internal partners to resolve applications efficiently and maintain strong relationships Support timely loan funding by identifying and addressing documentation or processing issues Deliver a high-quality member experience through professional, timely, and empathetic communication Maintain detailed and accurate records of loan activity and processing steps Contribute to achieving departmental performance goals, including turnaround time and quality standards Assist teammates during high-volume periods and share knowledge to support team success What You Bring High school diploma or equivalent required; associate degree in business, finance, or related field preferred Minimum of 1 year of experience in financial services, banking, lending, or customer service Direct experience in consumer or indirect lending preferred Knowledge of consumer lending principles, regulations, and credit union practices Strong attention to detail with the ability to work accurately in a fast-paced, high-volume environment Proficiency with loan origination systems, Microsoft Office (Word, Excel, Outlook), and standard office equipment Excellent verbal and written communication skills Strong problem-solving skills and ability to exercise sound judgment Ability to prioritize workload, manage multiple tasks, and adapt to changing priorities Collaborative mindset with a focus on teamwork and continuous improvement Why You’ll Love Working Here A meaningful role where you directly impact member satisfaction and dealership relationships Opportunities to collaborate with experienced teammates and grow your lending expertise A culture that values service excellence, teamwork, and continuous improvement Additional Details Physical Demands While performing the duties of this position, the employee is required to sit, stand, and walk, and use hands and fingers. The employee may occasionally reach above and below shoulder level and lift, push, pull, and/or carry up to 10 pounds. Environmental/Working Conditions Work is performed in a typical administrative setting with climate control and appropriate lighting. Travel to branches may require exposure to outdoor and traffic conditions. Equipment Used A variety of office equipment, including telephone, printer, PC, and mobile devices. Our Commitment At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need. Ready to Make an Impact? If you’re passionate about delivering accurate, efficient loan processing and building strong partnerships—we’d love to meet you.