Infrastructure specialist

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Your role Step into the engine room of enterprise technology, where every decision you make can shape how a customer’s systems perform today - and scale for tomorrow. You’ll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks, endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember. In this role, you’ll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You’ll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence. What you will do Analyze and Solve •Diagnose complex issues across servers, networks, cloud environments and systems to identify root causes •Recommend solutions that balance technical feasibility, timelines and customer priorities •Test, refine and automate processes to improve reliability, efficiency and repeatability •Assess risks proactively and implement strategies to prevent disruptions Design and Integrate •Plan end-to-end infrastructure solutions across platforms and technologies •Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation •Automate workflows and processes to streamline delivery and reduce errors •Document architectures and procedures for hand-offs, knowledge sharing and operational continuity Collaborate and Deliver •Coordinate cross-functional teams including Architects, Project Managers and Technicians •Drive project delivery from initiation to completion with attention to quality and timelines •Communicate technical solutions clearly to customers and stakeholders •Build customer confidence by delivering tangible, high-impact results Grow and Advance •Expand technical expertise across cloud platforms, enterprise IT systems and emerging technologies •Earn certifications and qualifications while applying them on real projects •Pursue career paths toward Architect or Distinguished Engineer roles Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Required skills and experience •Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) •Enterprise IT application experience •Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain •In-depth knowledge of Windows and Linux Operating System Preferred skills and experience •Familiar with a variety of IT concepts, practices, and procedures •Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models •Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems •Analytical and problem-solving skills with high attention to detail Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.