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Ingeniero de atención al cliente

Meet My Assistant
Posted 1 weeks ago
🇵🇭Philippines🏠Remote📁Customer Support
Is this job info correct?

ADMINISTRATIVE & SCHEDULING VIRTUAL

ASSISTANT

Remote (California, U.S. Time Zone) – Philippines-

based preferred

Senior Care / Caregiving

Part- Time | 4 hrs/day | Mon–Fri | 2:00–6:00 PM PST


ABOUT US

We are a California-based senior care company dedicated to delivering

compassionate, high-quality caregiving services for elderly individuals.

Our team is passionate about making a difference in the lives of seniors

and their families, and we are growing rapidly — including an upcoming

nonprofit arm focused on expanding our community impact.


ABOUT THE ROLE

We are looking for a proactive and organized Virtual Assistant to support

day-to-day administrative and scheduling operations of our senior care

business. This role is ideal for someone who works independently, learns

new systems quickly, and genuinely cares about the senior care space.

This part-time role has strong potential to grow into full-time.


RESPONSIBILITIES

Conduct client intakes and maintain accurate records

Manage and coordinate caregiver scheduling using ShiftCare

Answer and manage incoming phone calls professionally

Interview and screen caregiver candidates remotely

Follow up with clients and caregivers as needed

Provide general administrative support for smooth daily operations


REQUIREMENTS

Strong verbal and written English communication skills

Comfortable handling phone calls and conducting interviews

Tech-savvy and able to learn new software quickly

Organized, detail-oriented, and able to work independently

Familiarity with caregiving software (ShiftCare or similar)

Previous experience in customer support or administrative roles


NICE TO HAVE

CNA (Certified Nurse Assistant) certification

Registered Nurse (RN) background

Familiarity with senior care or elderly care settings


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