Inside Sales AV Specialist

Inside Sales AV Specialist Thrive at Dustin: IT innovation, growth, and a dynamic team of over 2000 colleagues. Ready to make an impact? Join Dustin and play a key role in delivering successful AV projects. In this position, you'll combine project coordination, administration, and stakeholder communication to ensure a smooth customer journey from order to completion. You'll become part of a collaborative team where knowledge sharing, flexibility, and continuous development are part of everyday work. This is what makes the position unique: Be part of a supportive team that values collaboration, knowledge sharing, and shared success. Work in a fast-growing AV business where you play an important role in project delivery and customer satisfaction. Develop your career in a customer-centric environment where you can make a real impact and grow your skills in project coordination and administration. Enjoy the flexibility of a hybrid work model, combining working from the office and from home. My name is Sofia Pettersson. As a leader, I believe in creating an environment where everyone feels trusted, supported, and empowered to grow. Open communication, flexibility, and teamwork are key to how we work together and succeed as a team. Your role & impact: Responsibility : As an Inside Sales AV Specialist, you will coordinate and support AV projects by managing orders, documentation, and communication across multiple stakeholders. Your contribution is essential to ensuring efficient processes and a seamless customer experience. Collaboration : You'll work very closely with your immediate team members in Inside Sales, and also with other departments such as Sales and Delivery, to ensure the success of all our projects. Core activities: Coordinate administrative activities throughout AV projects, from order handling to project completion. Manage orders, documentation, and project-related communication with customers and internal stakeholders. Support our Sales Specialists, Project Managers, and other internal stakeholders with project administration and coordination. Ensure accurate information flows between teams to create efficient and successful project deliveries. This is what we imagine you bring We believe you are a structured and proactive team player who enjoys coordinating multiple tasks, building relationships, and ensuring things run smoothly. Additionally, it's important that you have: Experience in project coordination, administration, order management, or similar customer-facing operational roles. Strong Microsoft 365 skills and experience working in business systems. Experience with Microsoft Dynamics and/or the AV business is considered an advantage. Strong communication skills, in both Swedish and English, and the ability to collaborate with different stakeholders. What can you expect next? To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process: Telephone screening 1st interview with hiring manager Sofia Pettersson 2nd interview with Sofia and Senior manager For questions about the position, please contact Sofia Pettersson via e-mail: [email protected] Department Relation Sales Role Inbound Sales Locations Nacka Strand Remote status Hybrid Required working hours 40 Required language(s) Swedish, English Need more reasons to become a Dustineer? Collective Agreement Including good pension plans, parental pay, and insurance. Home office allowance A one-time home office allowance of 3500 SEK to buy home office equipment, provided for roles where applicable. Bring your dog! We have an office area specifically for you and your best friend. This is what makes Dustin special As you grow, we grow. Your development is crucial to us. We encourage everyone to stay curious and keep learning. That's why we have our own Dustin Academy, which supports your continuous growth. Be part of an exciting journey. With teams in the Netherlands, Sweden, Denmark, Norway, Finland and Belgium, we are a leading online IT partner in the Nordics and the Benelux, constantly striving to become one of Europe's top IT partners. Make an impact that matters. We prioritise sustainability every day with ambitious goals to reduce climate impact, increase circularity and promote social equality. Diversity and inclusion are an integral part of our strength. Together we win as a team. We embrace a supportive culture, encourage a sustainable work-life and support healthy lifestyles. We offer flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life. Dustineers Gregory Williams Teammanager Sales Sander Dirks Talent Acquisition Partner Daniël Sünnen Credit Controller Large Enterprise Mark Kooijman Team Manager Projects Luma Stark Talent Acquisition Partner Elza van Grootel-Coenraats Talent Acquisition Partner Bert Schaeffer Salesmanager Education Titus Hessel Welin Manager Talent Acquisition More people How to Become a Dustineer Life at Dustin Our products & services Nacka Strand About Dustin Dustin is a leading online based IT partner in the Nordics and the Benelux. We help our customers to stay in the forefront by providing them with the right IT solution for their needs. We offer approximately 280,000 products with related services to companies, the public sector and private individuals. Sales for the financial year 2023/24 amounted to approximately SEK 21.5 billion and more than 90 per cent of the revenues came from the corporate market. Dustin has approximately 2,000 employees and has been listed on Nasdaq Stockholm since 2015 with headquarters in Nacka Strand just outside central Stockholm. Founded in 1984 Co-workers 2000