Inside Sales Manager

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Inside Sales Manager

Wing Assistant

Oslo

Remote

Full Time

Sales

Wing Assistant seeks an Inside Sales Manager to enhance their inbound sales engine, focusing on follow-up and mid-funnel conversion. The role involves leading and developing the sales team, designing follow-up sequences, managing CRM hygiene, and coaching for performance improvement. Key responsibilities include managing inbound follow-up teams, establishing sales standards, and ensuring compliance with sales processes. Candidates must have 4+ years in inside sales or a similar role, with 2+ years of team management experience. Strong CRM skills, proficiency in data analysis, and excellent communication are essential. The position offers PHP 90,000 to PHP 110,000 per month, plus OTE, with a focus on Pacific Time hours.

Overview

Job Description

• Wing Assistant is developing AI-enabled workforce solutions for growing businesses, focusing on building high-performing teams across various business functions.
• The role is for an Inside Sales Manager to enhance the inbound sales engine, focusing on follow-up and mid-funnel conversion.
  
  

Key Responsibilities

• Team Leadership
• Manage and develop the inbound follow-up team, including SDRs and Sales Associates.
• Conduct regular 1:1s, coach performance, and hire as the team scales.
• Establish cadence standards, ownership rules, and CRM hygiene expectations.
• Manage the Sales Trainer and own onboarding and ramp-up for new sales hires.
• Follow-Up and Mid-Funnel Conversion
• Design, write, and A/B test follow-up sequences across email and chat.
• Build and manage the no-show recovery motion for cancellations and missed demos.
• Run reactivation campaigns for aged and closed-lost opportunities.
• Reduce stage-to-stage drop-off across the funnel.
• Channel Partner Lead Management
• Oversee handling of leads and opportunities from channel partnerships.
• Establish clear ownership, follow-up, and reporting standards for partner-sourced opportunities.
• Sales Quality and Coaching
• Review recorded calls and demos using a written sales scorecard.
• Coach Account Executives on discovery, objection handling, urgency, and securing second calls.
• Run regular calibration sessions for consistent scoring and coaching standards.
• Knowledge and Compliance
• Maintain the sales knowledge base as the company’s single source of truth.
• Ensure claims made by sales representatives and automated channels are accurate and compliant.
  
  

Requirements/Skills/Qualifications

• Essential
• At least 4 years of experience in inside sales, sales development, or a similar commercial role.
• At least 2 years of experience managing or coaching a sales team.
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
• Strong CRM discipline and experience with platforms like HubSpot or Salesforce.
• Strong written and verbal English communication skills.
• Willingness and ability to work Pacific Time hours.
• Preferred
• Experience managing both SDRs or Sales Associates and Account Executives.
• Experience with no-show recovery, closed-lost reactivation, or aged-pipeline campaigns.
• Familiarity with AI-enabled sales tools, conversation intelligence, and sales automation platforms.
• Experience managing leads generated through channel partnerships.
• Familiarity with compliance, sales claims management, and maintaining a customer-facing knowledge base.
  
  

Compensation & Benefits

• Salary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE).
  
  

Job Details

• CompanyWing Assistant
• LocationOslo
• TypeFull Time
• WorkplaceRemote
• CategorySales
  
  

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