Inside Sales & Pricing Analyst

Ambitious People Realising Creative Logistics Solutions. Where will you be working? You will join Royal Den Hartogh Logistics , a leading international logistics service provider serving the chemical, gas, polymer, and food industries. Founded in 1920, our family-owned company has safety and sustainability deeply embedded in its DNA. Together with our customers and partners, we continuously develop smart logistics solutions that contribute to efficient and future-proof supply chains. With 54 locations across 27 countries , a global team of more than 2,600 employees , and a modern fleet of 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks , we have the scale, expertise, and resources to make a global impact every day. About the Team Join a high-performing Commercial team that drives growth, delivers exceptional experience by developing efficient supply chain solutions for global customers. The team manages tenders, spot quotations, pricing, and tailored-made logistics , ensuring customer requirements are met effectively and profitably. Based in Rio de Janeiro , the Inside Sales & Pricing Analyst will support the Commercial Team in South America by preparing accurate and competitive quotations, analyzing pricing opportunities, and building strong customer relationships. This role is ideal for someone who enjoys providing creative solutions for bulk liquid logistics, enabling complex operations and strenghtening customer relationships in an international business environment. Key Responsibilities Build and maintain strong relationships with existing and prospective customers to support business growth; Prepare accurate and timely quotations, tenders, and pricing proposals aligned with commercial targets; Follow up on RFQs and quotations, identifying opportunities and providing insights to commercial, procurement, and operations teams; Collaborate with operations to develop efficient and customer-focused supply chain and transport solutions; Manage CRM updates, customer onboarding , and proactive business development activities; Communicate pricing changes, rates, surcharges, and service updates to customers while delivering excellent customer service; Analyze customer performance , support continuous improvement initiatives, and contribute to pricing and network optimization. What we're looking for Affinity with logistics, transportation, and supply chain operations; Strong analytical skills, attention to detail, and a talent for solving complex challenges; Customer-focused, commercially minded, proactive, and eager to learn; Excellent communication and relationship-building skills with internal and external stakeholders; Proficient in Microsoft Excel and other digital tools; Fluent in English (written and spoken); Spanish is a plus; Minimum 2 years of experience in customer service or a customer-facing role, preferably within logistics or supply chain. What we offer A challenging and dynamic role within an international logistics organization; Comprehensive on-the-job training and development opportunities; A culture built on trust, ownership, responsibility, and collaboration; A fast-paced environment focused on operational excellence, continuous improvement, and innovation; The opportunity to make a direct impact on customer success and commercial growth.