Inside Sales Representative

Position: Inside Sales Representative Job Description: About the Role: Join Arrow’s Enterprise Computing Solutions as Inside Sales Represetative. What will you do in Arrow? As an Internal Sales Representative , you’ll be the first point of contact for customers, managing daily operations, quotes, orders, and forecasts. You’ll collaborate with KAM/PM/ BDM and internal teams to maximize Arrow’s market share, profitability, and efficiency. Key Responsibilities: • Manage a portfolio of renewal and new opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals and new business, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely, accurate, and professional communication. • Support partners with quotes, pricing, product information, renewal and new sale documentation. • Maintain accurate forecasting, pipeline hygiene, and daily CRM updates. • Follow sales processes, renewal guidelines, and partner engagement frameworks. • Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues. What We’re Looking For: Sales & customer service experience Strong communication and coordination skills Proficiency in sales and office systems Fluent English and Polish is a must (written & spoken) Analytical and planning abilities Team-oriented mindset Highly organized, proactive, and able to manage a high-volume renewal pipeline Strong communication skills with the ability to clearly articulate value to end users and partners Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT Proficiency with CRM tools (Salesforce or equivalent) and Microsoft Dynamics Problem-solving mindset, flexibility in approach, and the ability to adapt to changing business conditions Strong sense of responsibility and excellent organizational skills What we offer? Work with a global leader in technology distribution Career growth opportunities in a dynamic industry Be part of a team driving innovation Working within an international organization with very good and friendly working atmosphere Social advantages: Health insurance, Multisport, Weekly fruit days, Hybrid model of work, 4 days in the office, 1 day at home after probation period Working hours : Mon-Thu : 9am-5pm, Friday: 8am-4pm. Take your next career step with Arrow – Apply Now Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. #LI-MS1 Location: PL-Cracow, Poland (Sosnowiecka) Time Type: Full time Job Category: Sales