Inside Sales Representative

Inside Sales Representative / SDR

• Work Schedule: Full-time, 40 hours/week
• Location: Remote

About the Company

We are working with a growing service-based company operating across two complementary business lines: event rentals and residential seasonal lighting services. The company is looking for a proactive sales professional who can help turn inbound interest into revenue while actively creating new opportunities through outbound prospecting and past-customer reactivation.

This is a dual-function sales role where you’ll manage incoming leads while using available capacity to proactively generate business. You’ll engage prospects, understand their needs, recommend appropriate solutions, follow up consistently, and help drive bookings across both business lines.

Our Culture & Strategy: We value proactive, revenue-focused team members who can work independently and make the most of every sales opportunity. The ideal candidate is comfortable picking up the phone, following up persistently, re-engaging past customers, and looking for new ways to generate business when inbound volume is lower.

Responsibilities

• Inbound Lead Management: Respond promptly to web inquiries and incoming sales leads, guiding prospects through the sales process.
• Inbound & Outbound Calling: Handle phone conversations with prospective and returning customers while actively pursuing new sales opportunities.
• Lead Qualification: Assess customer needs, qualify opportunities, and present appropriate products or service solutions.
• Follow-Up & Conversion: Consistently follow up with prospects to move inquiries through the pipeline and convert them into bookings and sales.
• Customer Reactivation: Re-engage past customers to generate repeat business across both event rentals and residential seasonal services.
• Outbound Prospecting: Research new business opportunities and conduct proactive outreach during lower-volume periods.
• CRM & Pipeline Management: Maintain accurate records of customer interactions, lead status, follow-ups, and sales activity in company systems.
• Revenue Generation: Proactively identify opportunities to maximize sales and contribute to growth across both business lines.

Qualifications

• Experience: Proven experience in inside sales, business development, SDR, appointment setting, or customer service roles.
• Communication: Strong written and verbal communication skills with a confident and professional phone presence.
• Sales Approach: Comfortable handling inbound inquiries while proactively making outbound prospecting and follow-up calls.
• Organization: Strong organizational skills with the ability to manage multiple leads, follow-ups, and opportunities simultaneously.
• Initiative: Self-motivated and proactive, with the ability to identify new revenue-generating opportunities independently.
• Industry Experience: Previous experience in event rentals, residential services, or similar service-based industries is preferred.
• Technology: Familiarity with CRM systems and sales tracking software is preferred.
• Design Tools: Basic familiarity with Photoshop is a plus.

Required Skills

• Sales & Prospecting: Strong ability to qualify leads, conduct sales conversations, follow up, and identify opportunities for additional business.
• Phone Sales: Comfortable communicating with customers and prospects through both inbound and outbound calls.
• Lead Management: Ability to organize and prioritize multiple leads while maintaining consistent follow-up.
• Remote Readiness: Strong self-management, time management, and ability to work independently in a remote environment.
• Proactive Selling: Willingness to make outbound calls and pursue new opportunities rather than relying solely on inbound leads.

Preferred Skills

• Experience in event rental or residential service businesses.
• Previous experience with customer reactivation or repeat-business campaigns.
• Familiarity with CRM and sales pipeline management platforms.
• Experience with Photoshop or other basic design tools.
• Experience selling services across multiple business lines.