Insights Analyst

Description Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Insights Analyst plays a crucial role in our analytics team, responsible for turning vast amounts of healthcare data into meaningful insights that inform strategic decisions, enhance product development, and improve user experiences. This role requires a deep understanding of both the technical aspects of data analysis and the healthcare industry, as well as the ability to lead projects and communicate findings effectively across the organization. Location: This position may work remotely anywhere in the United States of America or may work hybrid from our Dublin, Ohio location. What you’ll do (Essential Responsibilities) Work with the insights analysis team in mining complex data sets to identify trends, patterns, and insights that have a direct impact on business outcomes and healthcare delivery. Collaborate with cross-functional teams, including product management, marketing, operations, and engineering, to understand business needs and develop analytical frameworks that support data-driven decision-making Design and implement robust analytics methodologies, leveraging statistical modeling and machine learning techniques to generate actionable insights. Develop and maintain dashboards and reports that visualize key metrics and insights for internal stakeholders, ensuring they are accessible and understandable for decision-making purposes. Drive the adoption of analytics and insights across the organization, fostering a culture of data literacy and informed decision-making. Stay abreast of industry trends, emerging technologies, and analytics best practices to continuously improve the team's capabilities and the value of insights provided to the business. Ensure data privacy and compliance standards are upheld in all analytics practices, particularly those relevant to the healthcare industry. Other duties as assigned What you’ll bring (Qualifications) Education: Bachelor's or master’s degree in Data Science, Statistics, Computer Science, Public Health or related field; advanced degree preferred. Experience: 3+ years of experience in data analytics or business intelligence, with at least 2 years in an analyst role within the healthcare sector. Strong analytical skills, with proficiency in analytics tools and programming languages such as SQL, Python, R, and experience with BI tools like Tableau or Power BI. Experience with analyzing healthcare claims data Experience using generative AI tools to support data analysis, coding, workflow automation, and insight development, with an understanding of responsible AI practices in a healthcare environment. Demonstrated ability to translate complex data sets into clear, compelling insights that drive strategic business decisions. Proven ability to operate within ambiguity, create structure, and proactively drive initiatives Excellent communication and interpersonal skills, with the ability to present complex data in a clear and persuasive manner to stakeholders at all levels. Knowledge of the healthcare industry, including familiarity with clinical, operational, and financial data. Experience with machine learning techniques and statistical analysis methods. Understanding of data governance and compliance requirements relevant to the healthcare industry, such as HIPAA. Strong personal accountability, integrity, a commitment to upholding Quantum Health’s values, ethics, and data privacy requirements. Manage and protect company and member data by working within company ethics, policies, and guidelines -- #LI- AT 1 #LI- Remote What’s in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. California Employee and Job Applicant Notice of Collection of Personal Information: If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here: California Employee and Job Applicant Notice Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .