Installation and Commissioning Specialist, Grinding

Primary Location: Introduction: We are seeking an Installation and Commissioning Specialist, Grinding to join our Global Field Service team. You will be responsible for the day-to-day advisory support and performance of Global Field Service (GFS) grinding equipment/mills installation and commissioning. The functionality of this position is keenly focused on safety, customer service and customer satisfaction. In this position, you will report to Sr. Manager Global Field Service Grinding. This is a remote role that requires 90% travel, and we are considering candidates located in the NCA and APAC regions. Team You'll Be Joining: You will join a team of field service specialist committed to providing technical troubleshooting analysis and recommending solutions, inspection/service reports, maintenance, training, and start up procedure(s) and commissioning advisory services. Our team culture is all about working in collaboration and a customer satisfaction approach. The members in our team are located mainly in the United States with some other members across the globe. What You’ll Do: • Engage and Communicate: Interact with all levels of staff and management, both internally and externally, establishing positive relationships. • Travel the World: Work at remote customer sites globally for extended periods, experiencing diverse cultures and environments. • Audit and Prepare: Conduct pre-installation audits to assess site conditions, customer readiness, project inventory, and installation logistics. • Problem Solver: Handle field service challenges with a clear, ownership-oriented approach, ensuring swift resolution. • Detailed Reporting: Submit recommendations, evaluations, expense reports, action reports, and monthly work logs in line with Metso’s reporting and billing processes. • Training Expert: Provide comprehensive field and classroom-based training on service, maintenance, and commissioning for customers and end-user personnel. • Safety First: Adhere to safety requirements, including “Lock Out/Tag Out” procedures, and comply with Metso HSE and site safety guidelines. Who You Are: • Certified Professional: Millwright or hydraulics certifications are highly desirable. • Experienced: Experience with a background in grinding equipment, mills, and related industrial equipment technical support and service. • Leader: Supervisory experience is advantageous. • Technically Skilled: Electrical knowledge related to mechanical applications is advantageous. • Advisor: Capable of effectively advising customers, engineering firms, and contractors under various working conditions and hours. • Collaborator: Able to interact technically with Field Sales, Training, Application & Technical Support groups, as well as Parts, Support & Engineering teams. • Problem Solver: Skilled in resolving field issues during assembly, installation, maintenance, and repair, with a clear emphasis on safety. • Safety Advocate: Understands HSE policies and procedures and ensures their distribution and adherence. Physical Requirements: • Strength: Occasionally lift or move up to 70 pounds. • Vision: Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Mobility: Should be physically able to climb structures, stairs, ladders, and scaffolds at job sites, customer facilities, industrial plants, and mines. Inspect both stationary and mobile equipment for failure and process analysis, and enter equipment access points. What's in it for you • An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. • Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. • Compensation and rewards - Global incentive program tied to business and performance targets, car benefits, and meal benefits. • Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment. • A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. • Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. • Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch Want to rise above the possible with us? Click ‘Apply now’ to leave your application.