Instructional Design Lead

Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo's platform is now used by a wide range of legal professionals — from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you're excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, then read on! We are seeking an Instructional Designer to join the training department. In this role, you own the architecture of Syllo Academy: the LMS infrastructure, the curriculum design standards that every piece of training content must meet, the production of video and multimedia assets, and the certification program that validates client proficiency. You will be the operational and creative backbone of the training department, and the quality of everything the department ships runs through you. Key responsibilities • Architect and continuously improve Syllo Academy — defining the structure, navigation, and learner experience for all client-facing and internal training content • Administer the LMS, including user management, content organization, course publishing, reporting configuration, and integration with other Syllo systems • Establish and maintain curriculum design standards for the training department, including templates, style guides, and quality review checklists that govern content output • Produce video and multimedia training assets — screen recordings, narrated walkthroughs, interactive exercises, and knowledge checks — working from scripts and outlines provided by subject matter experts • Develop, maintain, and score certification exams that validate user proficiency on Syllo's platform • Own learning analytics: configure dashboards, generate reports on completion, assessment performance, and engagement, and surface insights to the training team and client-facing stakeholders • Manage the production pipeline for new training content as Syllo ships product releases, coordinating with the training team subject matter experts to keep content current • Identify opportunities to improve the learner experience through A/B testing, feedback loops, and analysis of engagement and performance data Qualifications Note: this is a wish list. Please do not hesitate to apply if you only have some of these qualifications, especially if you come from a less traditional background. We value both current skills and proven potential, and will give you an opportunity to present your best foot forward as part of our hiring process. • 3+ years of experience in instructional design, learning experience design, or a directly related role in a SaaS or technology environment • Demonstrated experience administering an LMS (such as Docebo, Absorb, Cornerstone, or similar) at the system level — not just publishing content • Proficiency with video and multimedia production tools such as Camtasia, Articulate, Adobe Captivate, or equivalent • Experience developing assessments and certification programs, including item writing, rubric design, and pass/fail calibration • Working knowledge of learning analytics — familiarity with SCORM or xAPI, and comfort configuring and interpreting reporting dashboards • Strong project management and production workflow skills; you can run a content pipeline across multiple contributors and deadlines • Experience designing for legal or compliance audiences is a plus, as is exposure to AI- powered software products Capabilities • Systems thinking: you see the Academy as a whole and you manage all of it as a connected system • Craft: you produce learning assets that are clear, well-paced, and genuinely useful to legal professionals • Standards discipline: you establish design standards and hold the department to them consistently • Analytical orientation: you use data to identify what's working and what isn't, and you act on it • Collaboration: you work effectively with subject matter experts and others on the team Compensation will be negotiated based on your qualifications and experience, with a salary range of $105K – $130K, with potential for a higher range for exceptional candidates. United States - Remote Pay Range $105 — $130 USD