Insurance Administrative Assistant

Job Description This is a remote position. About the Role We are looking for a reliable and detail-oriented Administrative Assistant to support a busy Property & Casualty (P&C) insurance agency. This role focuses on administrative support, billing, preparing insurance documents, and assisting the agency with day-to-day operations. Previous Property & Casualty insurance experience is strongly preferred, especially working with ACORD forms, but we are willing to train someone with exceptional administrative skills and the ability to learn quickly. Responsibilities Prepare, complete, and process ACORD forms and other insurance documents. Handle billing, invoices, and payment-related administrative tasks. Answer incoming phone calls and respond to client emails professionally. Maintain accurate client and policy records. Assist with policy changes, renewals, certificates, and other administrative requests. Communicate with insurance carriers and clients as needed. Support producers and account managers with day-to-day administrative tasks. Perform data entry and keep files organized and up to date. General secretarial and office support duties. Qualifications Previous experience in a Property & Casualty insurance agency preferred. Experience with ACORD forms is a strong plus. Strong organizational skills and attention to detail. Excellent English communication skills, both written and verbal. Proficient with Microsoft Office and comfortable learning agency management software. Able to multitask and manage priorities in a fast-paced environment. Professional, dependable, and customer-focused. Ideal Candidate Organized and highly detail-oriented. Able to work independently with minimal supervision. Comfortable handling confidential client information. Eager to learn and committed to providing excellent administrative support.