Integration Specialist

ABOUT THE ROLE Rojo Integrations is looking for an Integration Specialist to join our global delivery team. In this role, you will be the technical bridge between our customers and the integration landscapes they depend on, building new integrations, keeping production integrations running reliably, and supporting the complete change request lifecycle. You will work within a rotational support model, including participation in an alternate weekend support schedule, and take hands-on ownership of both day-to-day support and the full change request lifecycle. WHAT IS ROJO ALL ABOUT? Rojo Integrations helps enterprises transform integration into a strategic advantage. We connect systems, processes, and people through AI-driven integration and intelligent automation, creating seamless digital ecosystems that are agile, scalable, and built for growth. From strategy and consultancy to managed services and integration software, Rojo delivers end-to-end solutions that simplify complex enterprise landscapes and provide real-time visibility and control over critical business processes. With deep SAP expertise and strategic partnerships with SAP, Coupa, Solace, SnapLogic, and Splunk, Rojo supports global enterprises from offices in the Netherlands, Spain, and India. Trusted by global blue-chip companies such as Siemens, AkzoNobel, and EPS, we deliver tailored services to meet unique business needs. OUR MISSION To become the undisputed SAP integration leader. Everything we do at Rojo Integrations is oriented around this goal. As an Integration Specialist, you will be at the sharp end of that ambition, delivering the technical excellence and customer trust that makes it a reality. KEY RESPONSIBILITIES Solution Delivery & Development • Develop new interfaces or enhancements using SAP Integration Suite, SAP PI/PO, BTP, or equivalent platforms as required. • Assess, scope, and implement customer change requests against existing integration interfaces. • Follow a structured change management process including impact analysis, testing, sign-off, and controlled deployment. • Liaise with customers to confirm requirements, set expectations, and communicate progress on change delivery. • Proven experience with full lifecycle integration implementation or rollout projects. • Proactively identify risks, improvements, and opportunities. Operational Support & Incident Management • Serve as first and second-line support for production SAP integration environments, including participation in an alternate weekend support rotation. • Monitor integration flows continuously, identifying and resolving incidents proactively before they affect customers. • Triage and diagnose failures across SAP PI/PO, Integration Suite, and connected systems while isolating root causes quickly and accurately. • Own tickets end-to-end, including initial response, investigation, resolution, customer communication, and post-incident documentation. • Perform root cause analysis on recurring issues and recommend permanent fixes to prevent repeat incidents. • Maintain clear, structured handover notes and support logs to ensure seamless continuity across global time zones. WHAT WE'RE LOOKING FOR Required • 2+ years of hands-on integration or middleware experience, ideally in SAP environments. • Proficiency with SAP integration tools (e.g. SAP Integration Suite, SAP PI/PO, BTP) or equivalent platforms like SnapLogic, Boomi, MuleSoft, Workato, etc. • Solid understanding of API design (REST/SOAP), data formats (JSON, XML, IDoc), and integration concepts including message mapping and data transformations. • Experience with monitoring tools (Splunk, Datadog, Kibana, etc.) and incident management workflows (Jira, ServiceNow, GitLab). • Familiarity with change management processes and controlled deployment practices. • Strong written and spoken English for customer communication and technical documentation. • Ability and willingness to participate in an alternate weekend support rotation. • Customer-first mindset with strong analytical and problem-solving skills. • Experience with CI/CD pipelines and version control tools (GitHub, Jenkins, Git). • Adaptable and quick to learn new tools and technologies. Desirable • Familiarity with cloud platforms (AWS, Azure, GCP) and SAP BTP. • Knowledge of scripting languages (Python, JavaScript, Groovy, Ruby). • ITIL Foundation certification or equivalent service management experience. • Experience with SAP S/4HANA, ECC, or other SAP modules in an integration context. • Additional language skills are an advantage given our global customer base. • Awareness of AI tools and their practical application in integration workflows. WHAT WE OFFER • Competitive salary and performance bonus. • SAP certification support and internal training programme. • Work with enterprise customers across multiple industries and regions. • Collaborative, technically driven team with a flat structure. Join a collaborative, international environment where you'll work on meaningful projects, grow your expertise, and make a visible impact. We welcome people of all backgrounds and identities, and we're committed to creating a place where everyone can thrive. Great people rarely fit completely into job descriptions. We are looking forward to receiving your application, but please note, that only applicants with an EU citizenship or a valid residency/work permit will be considered for this role. If you're curious, driven, and excited by what we're building, apply, even if your experience doesn't match every bullet point. Different perspectives make better ideas, stronger teams, and better outcomes for our customers. Come build with us.