Intern, Business Support, PDS

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview We are seeking a motivated and detail-oriented Operation Intern to support the PDS Operations team in China. This role offers a unique opportunity to gain hands-on experience in real estate project operations, data analysis, and process optimization. You will assist in maintaining operational efficiency, supporting project documentation, and contributing to internal reporting initiatives. Key Responsibilities: 1. Operational Support & Data Management Assist in collecting, cleaning, and analyzing operational data related to ongoing PDS projects (e.g., project pipeline status, resource allocation, financial milestones). Maintain and update internal databases and tracking tools (e.g., Excel, SharePoint, or proprietary project management software) to ensure data accuracy and accessibility. Support the preparation of weekly/monthly operational reports for senior management, highlighting key performance indicators (KPIs) and trends. 2. Process Optimization & Documentation Help document standard operating procedures (SOPs) and best practices for project delivery. Assist in identifying bottlenecks in current operational workflows and propose preliminary solutions under supervision. Organize and archive project documents, contracts, and correspondence in compliance with company policies. 3. Cross-Functional Coordination Collaborate with project managers, cost consultants, and other stakeholders to gather necessary information for operational reviews. Support the coordination of internal meetings, including preparing agendas, taking minutes, and following up on action items. Assist in the onboarding process for new team members or interns by preparing training materials and resource guides. 4. Ad-hoc Projects Conduct market research or benchmarking studies as requested by the leadership team. Support special initiatives related to digital transformation, sustainability reporting, or client presentations. Qualifications Currently pursuing a Bachelor’s or Master’s degree in Real Estate, Construction Management, Business Administration, Industrial Engineering, Data Analytics, or a related field. Analytical Mindset: Strong ability to analyze data and derive insights. Proficiency in Microsoft Excel (pivot tables, VLOOKUP, basic macros) is essential. Attention to Detail: High level of accuracy in data entry and document review. Communication: Excellent written and verbal communication skills in both Mandarin Chinese and English. Ability to present information clearly and professionally. Organizational Skills: Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Tech Savvy: Familiarity with PowerPoint for presentation creation. Knowledge of Power BI, Tableau, or project management tools (e.g., MS Project, Primavera) is a plus. Personal Attributes: Proactive and eager to learn about the real estate and project management industry. Team player with a collaborative spirit. Professional demeanor and strong work ethic. Location: Remote –Shanghai, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.