Internal Comms Project Specialist

Location London, UK (remote, contractor position) Lisbon, Portugal (hybrid: 3 days per week in the office, full time employment) About the Role We are looking for a proactive and adaptable Search & Operations Associate to join a fast-paced, collaborative team. This is a varied role that combines project management, operational improvement, internal communications, and AI-driven innovation. Rather than focusing on one specialist area, you'll work across multiple projects that help improve how the team operates. You'll take ownership of initiatives from idea through to delivery, work with stakeholders across different functions, analyse data and budgets, identify opportunities for improvement, and help introduce new ways of working using AI and automation. This is an excellent opportunity for someone who enjoys solving problems, working independently, and making a real impact in a constantly evolving environment. Why Join Us? Work on meaningful projects with real business impact. Gain exposure across operations, communications, process improvement, and AI initiatives. Collaborate with experienced professionals in a supportive and innovative environment. Develop your project management and operational leadership skills. Be part of a culture that values ownership, curiosity, collaboration, and continuous improvement. Key Responsibilities What You'll Do Lead and coordinate cross-functional projects from planning through execution. Manage multiple workstreams while balancing changing priorities. Identify opportunities to improve operational processes and team efficiency. Analyse budgets, KPIs, and operational data to support decision-making. Create clear internal communications and updates for different audiences. Use AI tools and automation to improve workflows and increase productivity. Support initiatives related to team culture, engagement, and operational excellence. Work closely with stakeholders across different teams to drive projects forward. Take ownership of loosely defined projects, bringing structure and delivering measurable outcomes. Proactively identify challenges, recommend solutions, and continuously improve ways of working. Skills, Knowledge & Expertise What We're Looking For Experience managing projects or operational initiatives. Strong organisational skills with the ability to manage multiple priorities. Comfortable working independently with minimal supervision. A proactive mindset with a strong sense of ownership and accountability. Excellent communication skills, both written and verbal. Experience working with budgets, reporting, KPIs, or operational metrics is an advantage. Confidence using AI tools (such as ChatGPT, Gemini, Copilot, or similar) to improve productivity and workflows. Experience with project management or collaboration tools such as Asana, Jira, Trello, Monday.com, Notion, or similar is beneficial. Comfortable working in a fast-changing environment where priorities can evolve quickly. Curious, adaptable, and always looking for better ways to solve problems. Ideal Candidate You'll be someone who enjoys taking initiative rather than waiting for instructions. You are naturally organised, comfortable working with ambiguity, and enjoy turning ideas into action. You embrace change, learn quickly, and are excited by opportunities to improve how teams work through better processes, collaboration, and technology.