Job Description
This is a remote position.
Now Hiring: Remote Pre-Litigation Personal Injury Trainer (International Candidates Only)
Are you an experienced personal injury professional with a passion for coaching and developing others? We are seeking a knowledgeable and motivated Pre-Litigation Personal Injury Trainer to join our growing team. This is a fully remote opportunity for international candidates with extensive experience in U.S. personal injury pre-litigation.
In this role, you will be responsible for onboarding and training new pre-litigation team members, improving staff performance, maintaining training materials, and ensuring consistency in case handling and client service. You will play a key role in building confident, high-performing teams that provide exceptional support to clients throughout the pre-litigation process.
International applicants only. Candidates must have prior U.S. personal injury pre-litigation experience.
Qualifications
Minimum of 3+ years of experience in U.S. personal injury pre-litigation
Prior experience training, mentoring, or supervising legal staff is strongly preferred
Thorough understanding of the pre-litigation process, from intake through settlement
Strong knowledge of case management, medical records, treatment coordination, demands, negotiations, and client communication
Excellent communication, leadership, and coaching skills
Highly organized with the ability to manage multiple training initiatives
Comfortable using case management software and remote collaboration tools
Passion for developing and supporting high-performing teams
Key Responsibilities
Onboard and train new pre-litigation staff, including case managers, negotiators, intake specialists, and legal assistants
Develop, maintain, and improve training materials, standard operating procedures (SOPs), and workflow documentation
Conduct coaching sessions, performance reviews, and ongoing skill development
Ensure staff follow firm processes, deadlines, and client communication standards
Train employees on case management systems and best practices
Collaborate with leadership to identify training needs and improve operational efficiency
Lead refresher training sessions and continuing education for existing team members
Monitor quality control in case handling, documentation, medical treatment tracking, and settlement preparation
Serve as a resource for team members by answering questions and reinforcing best practices
What We Offer
Competitive compensation based on experience
Fully remote position
Opportunity to help build and improve training programs for a growing personal injury organization
Supportive leadership and collaborative team environment
Meaningful work helping develop successful pre-litigation professionals
Requirements
Must be located outside of the United States
Must have prior U.S. personal injury pre-litigation experience
Must have excellent English communication skills
Must have a reliable internet connection and a dedicated home office
Must be available to work full-time during U.S. business hours