Invoice Administrator - Canada

Program: Rentokil BLI/Process Name: Billing Designation: Invoice Administrator - National No of Head Count (s): 2 New Hires/Replacement Hires (HC) by Designation Billed /Unbilled / BU / OPS Bench Billable SFDC ID for Billed New Opportunity Reasons to hire Unbilled / Bench Additional Scope of Work City / Location: Muntinlupa City Standardized skillset: [Refer attached excel] Shift (APJ / EMEA / US / Any combination): North America Reporting Manager : Ma. Theresa Sulivan Educational Background: College Graduate Experience Required: 1~2 years experience on Billing Job Description: Key Responsibilities • Work order management on specific client portals. Receiving, triaging, and closing service requests as needed • Coordinate with internal teams to ensure timely completion of work • Monitoring statu of open work order daily • Resolve scheduling and invoicing issues to prevent delays • Complete all necessary documentation to generate accurat einvoices • Upload invoices to various third-party billing platforms acrrosing to specific client protocols. • Ensure all billing aligns with contracted rates, labor hours, and material. • Prepare reporting documents as needed for the client and/or the internal team • Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients. Client Approval mail: Comments N/A Preferred Start date: (induction date) ASAP Collaborators: Maria Antonette Sambas Workplace: WFM, WIO, Hybrid WFH