We are seeking a talented individual to join our Insurance Operations / Fiduciary Operations team at Marsh. This role will be based in Bogotá, Colombia. This is a hybrid role that has a requirement of working at least three days a week in the office. Formal Standard shift hours are 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM. Please note that overtime may be required during peak periods in January, July, and December.
We are looking for a dedicated and skilled Canada Invoicing Specialist to join our growing team. This role offers an exciting opportunity to be part of a leading global insurance brokerage and risk management firm during a time of expansion and transformation. The specialist will play a key role in managing invoicing requests, collaborating with client-facing teams, and ensuring timely and accurate processing of invoices within the US insurance broking lifecycle.
We will count on you to:
- Create and generate invoice requests, working closely with client support teams.
- Manage your book of work and ensure timely delivery on all cases as per SLAs (i.e. Meet SLAs on Accuracy, Productivity and TAT as per agreed standards).
- Utilize proprietary billing systems to ensure timely and accurate invoice requests.
- Meet individual productivity, accuracy, and timeliness metrics.
- Adhere to policies, procedures, and data security guidelines.
- Remain current by understanding and following all Marsh compliance, professional and transparency standards.
- Highlight and escalate operational risks to appropriate authorities for corrective action.
What you need to have:
- Bachelor’s degree in Finance, Accounting, or a closely related field.
- 2+ years of experience in team and administrative process management, preferably within the insurance industry and US insurance.
- Proficiency in both spoken and written English and French.
- Good analytical skills to understand reports and performance trends.
- Excellent organizational and time management skills to work effectively under pressure and meet deadlines.
- Intermediate proficiency in Microsoft Office, including Excel (formulas, pivot tables), PowerPoint, and Outlook.
- Strong communication skills to collaborate effectively with remote client teams.
- Attention to detail and ability to conduct research to ensure accuracy in invoicing.
What makes you stand out:
- Proficiency in both spoken and written English and French.
- Adaptability and creativity in learning and applying new methodologies.
- Experience working within a global insurance brokerage or risk management environment.
- Familiarity with proprietary billing systems and compliance standards such as those from Marsh.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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