Role :- IoT TMS
Location: - Houston, TX (Remote)
Visa Type: Any visa
Look for Key words from the client - Top tech TMS
Keywords
7-10 years of experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains
Primary Technical Skills (Mandatory)
• TMS (Terminal Management System) – TMS6 / TMS7 support and troubleshooting
• Linux / Red Hat – command-line operations, log analysis, service and process management
• MySQL – basic queries, transaction and data validation
• OT integrations & transaction flow knowledge – Toptech, Tabs/TDS, Digi, Railman
• Ability to troubleshoot application, system, and integration issues in an OT environment
Secondary ITSM / Operational Skills
• Incident Management – issue triage, troubleshooting, and resolution
• P1 / P2 Incident Handling – experience in participating critical incidents and participating in bridge calls
• Root Cause Analysis (RCA) – identify root causes and implement corrective / preventive actions
• Vendor Escalations – coordination with third-party vendors for issue resolution and tracking
• Experience working within ITSM processes (incident, escalation, communication, closure)
Mandatory Work Requirements as TMS support is critical
• Flexible to work in US/night shifts
• Willing to participate in rotational on-call support
Thanks & Regards,
Shivam Shharma
Cell: +1-732-802-6395
Email: [email protected]
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