IS Operations Manager for Perimeter Security

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: IS Service Owner __ Your Role and Responsibilities In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: #LI-hybrid Your main responsibilities will include: Approve and manage Firewall Change Requests (FCA), ensuring compliance with strict company standards. Oversee the operation of our Firewall management tool, including configuration and optimization. Train and manage external team members to undertake FCA, maintaining high-quality service delivery within agreed SLA parameters. Act as a pivotal figure in projects concerning Firewall, IPS/IDS or Remote Access services, ensuring successful implementation and operation. Maintain expertise in network Next-Generation Firewall (NGFW) technologies and IPS/IDS from leading vendors. Participate in network design and planning, collaborating with various stakeholders to achieve optimal outcomes. Document procedures and services as needed for clear communication and compliance. Support business teams with Security guardrails with configuration policies which are based on ABB Network Security standards. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the Role Bachelor’s degree in IT or related field. Excellent knowledge of Networks and NGFW technologies. Proficiency in managing Firewall and VPN technologies. Proficient knowledge of Zero Trust Network Access platforms. Excellent communication skills in English, both oral and written. Ability to manage client requests, navigate complex situations, and maintain composure during challenging client interactions. Networking knowledge at a CCNP level. Exposure to various technologies including firewall, IPS, VPN, SWG (proxy), WAF, Network Security Policy Management tools and DDoS protection. Experience working with global OEMs such as Cisco, Check Point, Palo Alto, AKAMAI, Zscaler, NetSkope, Algosec etc. 10+ years of Information/Network Security experience where between 3-4 years must be in Firewalls (Checkpoint, Cisco or Palo Alto) and Network Security policy management Good to have working knowledge on Cisco SNA and Algosec. Include required languages, licenses, or visa info where applicable. What’s in it for you? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Benefits From well-being to retirement, ABB offers benefits that support every stage of your career. Depending on the location, some of them may include: 🏡 Home Office Flexibility : Work from wherever suits you best thanks to our flexible remote work options. 📱 Company Mobile Phone : Stay connected with a corporate phone – no need to mix work and personal calls. 📈 Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company. 🎓 Learning & Training : Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career. 🚀 Career Development : Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges! 🕓 Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life. More about us ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences. Call to Action Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World. #ABBCareers #RunwithABB #Runwhatrunstheworld Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.