IT Client Services Engineer

Position Summary We are seeking a Desktop Engineer to provide advanced endpoint support, administration, and engineering services across a diverse enterprise environment. This role is responsible for managing and supporting Windows, macOS, Ubuntu, and Chrome OS endpoints while driving endpoint management, identity access, security, virtualization, and user support initiatives. The ideal candidate combines strong technical expertise with exceptional troubleshooting and customer service skills to ensure a secure, reliable, and high-performing end-user computing environment. Key Responsibilities Administer, support, and troubleshoot enterprise endpoint environments, including Windows, macOS, Ubuntu, and Chrome OS devices. Provide Tier II/Tier III desktop engineering support for complex hardware, software, operating system, and application issues. Manage endpoint lifecycle activities including provisioning, configuration, deployment, patching, upgrades, and decommissioning. Support and maintain endpoint management platforms such as Intune, Jamf, MECM/SCCM, Landscape, or similar solutions. Configure, administer, and troubleshoot identity and access management solutions including Active Directory, Azure AD, Okta, Ping, and Single Sign-On (SSO) integrations. Administer Google Workspace and provide support for user accounts, application access, security settings, and troubleshooting. Support virtualization technologies including VMware, Parallels, VirtualBox, and other client-based virtualization platforms. Develop and maintain automation scripts to streamline endpoint administration, deployments, reporting, and support processes. Ensure endpoint security compliance through the implementation of security best practices, policies, and controls. Troubleshoot network connectivity issues involving VPN, DNS, DHCP, wireless networking, and remote access solutions. Create and maintain technical documentation, knowledge base articles, and operational procedures. Utilize ticketing and collaboration platforms such as ServiceNow, Jira, and Confluence to manage incidents, requests, and project work. Collaborate with infrastructure, security, and application teams to support enterprise technology initiatives and improve the end-user experience. Analyze recurring issues, perform root cause analysis, and implement long-term solutions. Required Qualifications 3+ years of experience in a Desktop Engineer, Systems Administrator, Endpoint Engineer, or advanced IT Support role. Experience supporting enterprise environments running: Microsoft Windows macOS Ubuntu Linux Chrome OS Strong experience with Google Workspace administration and troubleshooting. Experience supporting virtualization technologies such as VMware, Parallels, VirtualBox, or similar platforms. Strong knowledge of Active Directory administration, including user, group, and access management. Experience configuring and troubleshooting Single Sign-On (SSO) solutions, including Azure AD, Okta, Ping, or similar identity providers. Hands-on experience with endpoint management tools such as Intune, MECM/SCCM, Jamf, Landscape, or equivalent platforms. Working knowledge of networking fundamentals, including VPN, DNS, DHCP, TCP/IP, and wireless networking. Experience utilizing ITSM and collaboration platforms such as ServiceNow, Jira, and Confluence. Strong understanding of endpoint security best practices and user access controls. Excellent troubleshooting, analytical, and problem-solving skills. Outstanding written and verbal communication skills. Preferred Qualifications 1-2 years of scripting or automation experience using PowerShell, Bash, Python, or similar languages. Experience supporting cloud-based identity and endpoint management environments. Experience implementing endpoint security, compliance, and device management policies. Relevant certifications such as Microsoft Certified, Jamf, Google Workspace, VMware, or CompTIA certifications. Ideal Candidate The ideal candidate is a technically strong Desktop Engineer who thrives in a multi-platform enterprise environment. They have extensive experience supporting Windows, macOS, Linux, and Chrome OS endpoints, along with expertise in endpoint management, identity access, virtualization, and Google Workspace administration. They are proactive problem solvers who can balance operational support with continuous improvement initiatives and provide white-glove service to end users. Job Type & Location This is a Contract position based out of Foster City, CA. Pay and Benefits The pay range for this position is $35.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Foster City,CA. Application Deadline This position is anticipated to close on Aug 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.