it helpdesk technician tier quick advancement

IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Dallas, TX $50,000- $60,000 About IT Helpdesk Technician Tier 1.5 (Quick Advancement!) We are a FUN Dallas based IT company that offers IT services and support for small to large size businesses. Our primary focus is providing innovative technology solutions and IT services to our clients. We are looking for a motivated IT Helpdesk Technician Tier 1.5 to join our team! The hired IT Helpdesk Technician Tier 1.5 will be interacting with customers, end-users, troubleshooting issues on systems, backend system administration and providing general technical support remotely. The IT Helpdesk Technician Tier 1.5 (Quick Advancement!) is an ideal role for anyone who feels like they have mastered basic tier 1 support and is looking to transition into a tier 2 position. We pride ourselves on our quick advancement and amble learning opportunities within the company! IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Benefits: Salary $50,000-$60,000 Full employer-paid healthcare 401k 3 weeks PTO Quarterly reviews/ bonuses Certification reimbursement and paid training Location Dallas, TX Salary $50,000- $60,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Dallas, TX Job ID: BW3587 Published Date : August 7, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston