IT Infrastructure Expert (m/f/d)

Everyone’s story matters. Come shape your story with us at Riverty. But where does that take you? To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don’t have to worry about it. And there’s more. We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech. We are looking for an IT Infrastructure Expert (m/f/d) (unlimited, fulltime) Join our team at our location in Baden-Baden (Germany) Role Purpose: You will play a key role in ensuring our employees have secure, reliable, and seamless access to our network, printers and meeting room devices. You will own the lifecycle of corporate endpoints - from provisioning and onboarding to application deployment, compliance, security hardening, and retirement - using Microsoft Intune (MDM), Ricoh CloudStream, meeting room devices from Microsoft and Logitech. Key Responsibilities: Legacy File Server Support Management of Cloud Printing Infrastructure Provider Management for WAN connectivity and contracts Provider Management for all enterprise network components Performance & Capacity, Incident & Problem, Lifecycle & Change Management for: - Wide Area Network (WAN) - Local Area Network (LAN) - Wireless Network (Wi-Fi) - Virtual Private Network (VPN) - Proxy - Firewall Meetingroom Equipment and digital displays - Standards & Platforms - Proof of Concept, Trial Units Mobile Device Management (MDM), Mobile Policy Enforcement Qualifications Minimum 3 years of relevant professional experience in IT Bachelor’s degree in Computer Science or a comparable discipline Strong knowledge of IT systems, technologies, networks, workplace environment, and computer hardware/software Proficiency in MS Office applications Excellent written and verbal English communication skills; ideally also speaking German Ability to prioritize effectively, focus on high-impact tasks, and demonstrate strong time management and attention to detail Collaborative, responsible, and patient team player, comfortable working in multicultural environments ITIL knowledge is an advantage You'll be a great fit for the role if you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic. Our plus points: Inclusive and valuing culture: At Riverty, you can be who you are. We strive to create an inclusive environment and an appreciative culture, enhanced by our employee networks. Health & Wellbeing: Your physical and mental health is important to us. Take advantage of our various preventive care and support services. Professional and Personal Development: Take advantage of our numerous training and development opportunities. Benefit, for example, from training courses offered by Bertelsmann University, language courses or leadership trainings. Monetary Benefits & Discounts: Know that you're appreciated with plenty of employee benefits & discounts just for you. Flexibility: Our diverse working models empower you to customize your work to perfectly align with your preferences. Benefit from mobile office, flexible working hours and part-time models. More information on riverty.com/careers . Are you already convinced? Then we look forward to receiving your online application – with just a few clicks. Equal Opportunity Employer Statement We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability. Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. 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