IT Manager

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting. M9 Solutions is seeking an IT Manager to work remotely for a client located in Reston, VA . Responsibilities Provide leadership, direction, and coaching across a cross-functional IT team, including systems administration, help desk, software development, database administration, B2B/EDI, and web design; oversee recruitment of new talent as necessary. Maintain overall responsibility for the company’s infrastructure and partner closely with the Senior Systems Administrator. Evaluate the current environment and develop and maintain a technology and platform roadmap; analyze system performance and recommend corrective and preemptive actions. Oversee the software development lifecycle (SDLC), from design and implementation to testing and deployment, in partnership with the Principal Software Engineer and Development Team Lead, leaning on deep development expertise for technical direction while ensuring quality, standards, and documentation. Manage project intake, scoping, prioritization, and resource allocation across both infrastructure and development initiatives, adapting to evolving business needs and competing timelines. Collaborate with internal stakeholders to translate business requirements into technical requirements, building a strong network of cross-functional collaboration within the organization, with support from the Operations Project Manager. Identify potential risks in projects and operations and develop strategies to mitigate them. Oversee teams that implement changes in hardware and software, ensuring seamless integration of new technologies and minimal disruption to operations. Oversee the company’s e-commerce and B2B platforms and the ERP environment, supporting reliable EDI and cXML transactions and an effective online customer experience. Work with direct reports to develop, implement, and enforce IT policies, standards, documentation, and security and compliance practices, particularly under CMMC Level 2 requirements. Act as a senior technical escalation point, providing insight and assistance in resolving complex technical and operational challenges. Conduct performance evaluations, identify opportunities for growth, and facilitate professional development plans for the team. Foster a culture of continuous improvement, innovation, and knowledge sharing, both within the team and across the company. Conduct research on emerging technologies and trends and develop plans for investing in systems that increase cost-effectiveness and flexibility. Other duties as required, based on business and departmental needs and goals. Required Skills and Qualifications Bachelor’s degree in information technology, computer science, information systems, or a related field, or equivalent practical experience. Five or more years of progressive IT experience within a managerial role, showcasing strong leadership and people management skills. Strong systems administration and infrastructure background, with above-average analytical, conceptual, and troubleshooting abilities. Solid grasp of software engineering principles and SDLC best practices, with demonstrated software project management experience. Experience designing and implementing disaster recovery and business continuity plans, including backup strategies, failover procedures, and recovery time objectives (RTOs/RPOs). Comfortable being hands-on across multiple IT disciplines. A strong sense of ownership and drive; self-motivated, with the ability to take direction and operate with autonomy in a small-business, resource-constrained environment. Strong interpersonal, problem-solving, analytical, and communication skills, dealing with both technical and non-technical stakeholders. Preferred Skills and Qualifications Knowledge of programming languages and web technologies such as C#, Java, JavaScript, Classic ASP, and HTML/CSS. Experience with Agile methodologies and project management tools, including Jira and GitHub, or equivalent platforms. Experience with enterprise platforms, especially Microsoft Dynamics 365 Business Central. Experience designing, developing, and/or managing e-commerce solutions and optimizing online shopping experiences, particularly in EDI and cXML B2B frameworks. Experience with EDI platforms, especially Cleo. Microsoft BizTalk experience a plus. Relevant certifications such as ITIL, PMP, VMware VCP, CompTIA, or Microsoft credentials. Experience with debugging, reverse engineering, performance optimization, and DevOps skills is a plus. Full-Time Employee Compensation M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law. M9 Benefits - https://m9solutions.com/why-join-m9/#our-benefits Salary Range $60,000 — $180,000 USD M9 Solutions, LLC (M9) is a Federal sub-contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964. We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities. Please click here to complete M9's Voluntary Self-Identification Form and then email it to [email protected] . If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department at [email protected] or 703-936-0880 M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents. With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and value diverse perspectives in driving the vision of the company.