IT Manager – Data & Analytics

The IT Manager – Data & Analytics is responsible for ensuring ongoing, high-quality support to the business, delivering reliable, timely, and accurate data, by leveraging all the different operational reporting solutions that enable critical decision-making. In addition to operational excellence, the role leads the strategy, governance, and delivery of enterprise data and analytics solutions, with a strong focus on SAP finance ecosystems. Acting as a key bridge between Business, IT, and external partners, this role ensures scalable, standardized, and performant data platforms that balance day-to-day business needs with long-term transformation objectives. Key Responsibilities BAU – Operations & Day-to-Day Support Provide ongoing support to business users (AC, PMC, ANZ, SP, Finance) on data and reporting solutions (SAP BW, SAP S4, Datasphere/SAC, Power BI…) Ensure data availability and reliability for critical cycles (close, reporting, planning). Meet data delivery SLAs, ensuring completeness, accuracy, and timeliness of data flows. Monitor and continuously improve platform performance (load times, queries, integrations). Identify and resolve operational incidents in collaboration with technical and functional teams. Manage and prioritize escalations to minimize business impact. Drive continuous improvement of processes, data quality, and user experience. Finance / Central Finance (CFIN) Provide strategic guidance on maintaining a global view of financial data and how it is represented across reporting solutions. Enable support teams through clear documentation, training, and functional overviews of CFIN capabilities. Partner with Finance Innovation teams to evaluate and implement enhancements, defining scalable solution approaches. Establish and enforce best practices within the reporting landscape Build the foundation for future finance data products leveraging Datasphere and SAP Analytics Cloud (SAC) or Power BI Collaborate closely with Finance stakeholders to promote adoption of standard DACOE tools over custom-built solutions, reducing system complexity. Define and execute a roadmap to transition Record-to-Report (RTR) reporting into centralized CFIN reporting. Lead triage and resolution of data issues, distinguishing between source data and reporting defects, and ensuring root-cause remediation. Educate stakeholders on available reporting types and appropriate usage scenarios. Finance / Anaplan Project(1 external to be hired to backfill this project once Ryan leaves) Support integration initiatives in a dynamic, project-driven environment. Manage growing integration scope, ensuring scalability and performance. Oversee end-to-end data movement, scheduling, and system feasibility. Act as escalation point for issues, coordinating with vendors and platform teams. Enforce IT standards and governance across deliverables. Drive user adoption of long-term solutions over short-term workarounds. Ensure clear communication and alignment with Finance stakeholders. Coordinate across multiple IT systems and environments for successful project delivery. Platform Administration / Roadmap Help driving standardization of new implementations and architectural approaches. Oversee proof-of-concepts (POCs) for new technologies and capabilities. Evaluate and recommend future ERP analytics roadmap opportunities (e.g., using the Data Lake) Stay current with SAP innovations and assess applicability within the enterprise environment. Monitor and optimize system performance, including: Data integration performance and consumption Cost and usage trends Expensive query monitoring Define and implement platform and data modeling best practices across teams. Plan future roadmap and decommissioning strategy for legacy tools Vendor & Partner Management Collaborate with SAP and partners on new capabilities and issue resolution. Guide the SAP ecosystem roadmap and strategic direction. Support contract renewal discussions Audit & Compliance Ensure adherence to audit standards and governance protocols. Manage audit deliverables and timelines. Provide informed responses and challenge redundant or previously addressed audit requests. Challenges & Scope Operate in a complex, multi-platform environment with limited resources, requiring continuous prioritization and resource balancing. Balance strategic transformation initiatives with operational support and issue resolution. Act as a central point of coordination across Business, Finance, IT, and external partners. Qualifications Strong understanding of ERP systems Data architecture and analytics solution design Stakeholder and vendor management Strategic roadmap development Root cause analysis and issue triage Governance, audit, and compliance oversight How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location. About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD ® Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources . PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email [email protected]. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process , so that we can do better today than yesterday.