IT Operations & Support - Working Student (m/f/d)

YOUR JOB Are you curious about how a modern IT environment works behind the scenes and ready to take real ownership from day one? At DataGuard, you won’t just observe – you’ll actively keep things running. You’ll take care of day-to-day IT topics, solve issues independently, and make sure our team can rely on a smooth setup at all times. If you’ve ever said “wait, let me try something” before fixing a tech problem, we’d love to meet you. WE PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. WHAT YOU'LL BE DOING You take ownership of first-level IT support and resolve day-to-day issues across devices, tools, and access You independently set up laptops and accounts for new joiners and ensure smooth onboarding You manage user accounts and access in Microsoft 365 and Entra ID You keep track of our IT equipment and ensure everything is ready to use and up to date You ensure our meeting rooms and setups run smoothly and step in when things break WHAT YOU'LL GET IN RETURN Real ownership from day one You won’t just support, you’ll take care of real IT topics that keep the company running A steep learning curve in a modern IT setup Get hands-on experience with tools like Microsoft 365, Entra ID, and Intune device management in a cloud-first environment The chance to figure things out independently You’ll learn how to solve problems on your own, make decisions, and take initiative in a fast-paced setup Direct exposure to a fast-growing tech company Understand how IT enables teams across different countries and functions A role where your work actually matters What you do has a direct impact on how smoothly the team can work every day Flexibility that fits your life Hybrid setup and working hours that allow you to balance studies and work THE QUALITIES YOU'LL NEED FOR A SUCCESSFUL CAREER AT DATAGUARD You are currently studying in IT, computer science, or a related field (or have strong practical interest) You have a basic understanding of IT systems (Windows, macOS, or similar) You are highly proactive, hands-on, and take ownership instead of waiting for instructions You are confident figuring things out independently and not afraid to troubleshoot You enjoy solving problems and making things work reliably You take pride in fixing problems quickly and thoroughly If you’ve ever said “wait, let me try something” before fixing a tech problem, we’d love to meet you. LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you! #LI-DNI