IT Platform/Infrastructure Engineer Specialist II

Mission Design, implement and support robust endpoint and infrastructure solutions aligned with business needs, ensuring reliable and scalable operations through automation, monitoring and continuous improvement. Collaborate with IT teams and business stakeholders to deliver high-quality services, drive incident resolution and optimize Azure and endpoint environments, while contributing to innovation initiatives and maintaining operational excellence. Key Responsibilities Provide day-to-day support for Azure, Windows 11, MS365 and endpoint environments Manage incidents, requests and changes across Azure Virtual Desktop and VDI services Support mobile device management (iOS, Android, Windows) via SOTI MobiControl Troubleshoot and resolve issues related to MS Teams, applications and infrastructure Collaborate with Front Line IT, business teams and application owners Monitor ticket trends and identify automation or service improvement opportunities Support application packaging, deployment and testing (MSIX, Winget, etc.) Ensure reliable performance of business-critical systems (SAP, Oracle, ERP) Contribute to Azure-related incident resolution and service delivery Participate in project delivery and continuous improvement initiatives Requirements Bachelor’s degree in IT, Computer Science or equivalent experience 3–5 years of experience in IT infrastructure or platform engineering Strong knowledge of Azure, Azure Virtual Desktop and VDI environments Experience with Microsoft technologies: O365, Teams, Windows 11, Intune Knowledge of mobile device management tools (SOTI preferred) Familiarity with Azure DevOps (Repos & Pipelines) Basic scripting/automation skills (PowerShell) Understanding of application packaging and deployment tools Strong troubleshooting, ticket management and prioritization skills Good communication and collaboration skills Fluent in English How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location. About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources . PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email [email protected]. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process , so that we can do better today than yesterday.