IT Service Manager – Focus on Access Management | SEB Kort Group, Solna

SEB Kort Group brings together AirPlus and SEB Kort under a Swedish banking license, combining scale, stability, and innovation. We serve corporate customers across Europe and North America and consumers in the Nordic region, with a clear ambition: to become Europe’s leading corporate payment provider, while building long-term, sustainable profitability. As part of the IT Governance team, you shape secure, efficient, and user-friendly access across the SEB Kort Group. In this role, you will connect business needs, IT asset ownership, and operational execution to ensure structured, compliant, and reliable access management processes. Working closely with stakeholders and our provisioning team in Vilnius, you will help drive transparency, consistency, and continuous improvement through smart workflows, clear templates, and effective collaboration. You will also have the opportunity to contribute to additional tasks and topics within the IT Governance team as needed. About the role In this role, you will manage and continuously enhance access management services across the SEB Kort Group, ensuring that access requests are handled in a structured, compliant, and efficient way across teams and systems. Key Responsibilities Own and coordinate access management services across the SEB Kort Group, serving as the central point of contact for access-related topics Support IT Asset Owners in defining, reviewing, and maintaining role-based access requirements and approval structures Use Jira to manage, track, and continuously improve access requests, workflows, and service transparency Develop and maintain clear templates, standards, and documentation for requesting system rights and approvals Collaborate closely with the Access Management team in Vilnius to ensure timely and accurate provisioning of access rights Drive process improvements, strengthen documentation quality, and support compliance throughout the end-to-end access lifecycle Who you are We are looking for a structured, service-oriented professional who combines strong process thinking with effective stakeholder management. Ideally, you bring: A degree in Information Technology, Business Informatics, or a comparable qualification, combined with relevant professional experience Experience in access management, identity-related processes, or IT service management A solid understanding of access provisioning, approval workflows, segregation of duties, and compliance-related requirements Hands-on experience with Jira, including the ability to structure workflows, templates, and supporting documentation The ability to collaborate effectively with IT Asset Owners, operational teams, and international stakeholders Strong analytical skills, a proactive mindset, and a structured, solution-oriented way of working Very good written and spoken English; Swedish or German is considered an advantage What we offer Innovative working environment with highly motivated colleagues International environment with extensive learning opportunities Friendly and welcoming culture Attractive compensation and benefits Access to SEB staff banking with exclusive benefits Long-term stability Opportunities to help transform an industry Agile and modern ways of working Ready to take the next step on your career journey? Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued. Since we select candidates continuously, feel free to send in your application today, but no later than 20th of September 2026 . If you have questions about the position, please contact Anja Gronkowski, anja.gronkowski-poc@seb.de Please be aware that our final candidates undergo extended background checks, a process that includes for example identity control, verification of qualifications, credit checks, company engagements and history of crime. We also apply random drug checks. During employment, employees within SEB can also expect to undergo recurring background checks. The employment is covered by collective agreements signed between Finansarbetsgivarna and Akademikerföreningen and between Finansarbetsgivarna and Finansförbundet. Learn more about working at SEB www.sebgroup.com/career It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from. SEB Sweden has a redeployment responsibility, why this position might be covered by internal redeployment.