it support engineer

IT Support Engineer L2 – Cloud Focus (MSP) Somerset, New Jersey 60,000 - 70,000 About IT Support Engineer L2 – Cloud Focus (MSP) $60,000 – $70,000 + full Benefits | Hybrid (Somerset, New Jersey) Looking to break out of the helpdesk grind and into more cloud, project, and security work? This is your opportunity to level up. A growing MSP based in Somerset, NJ is hiring a LIT Support Engineer L2 to join their hybrid team. This role is ideal for someone who’s confident supporting Microsoft environments and is ready to take on more project-based work involving Azure, security, and modern infrastructure deployments. You’ll split your time between supporting end-user escalations, implementing client projects, and making occasional site visits (all local). 🔧 What You’ll Do Handle Level 2 escalations across desktop, server, M365, and networking environments Assist with and lead portions of cloud-first deployments (primarily Microsoft stack) Configure, support, and maintain systems: Windows Server, Azure AD, M365, Exchange, and Outlook Troubleshoot basic firewall and network issues (FortiGate, Meraki, etc.) Support BCDR tools like Datto, Carbonite, and Azure-based backups Visit local client sites 1–2 days per week (all within 30 minutes of Hazlet) 🧠 What You Bring 3–5 years of experience in IT support, ideally with MSP exposure Solid grasp of Windows Server, Active Directory, Azure AD, and Microsoft 365 Experience with networking and firewall troubleshooting (FortiGate, Meraki preferred) Familiarity with PSA/RMM tools (ConnectWise a plus) A proactive mindset and desire to grow into more project or cloud-focused roles 🌟 Perks & Benefits $60,000 – $70,000 salary Hybrid schedule : work-from-home 2 days a week 401(k) with company match Medical, dental, and vision insurance Life insurance PTO & flexible schedule Professional growth opportunities in cloud, cybersecurity, and client projects #AL111 Location Somerset, New Jersey Salary 60,000 - 70,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Somerset, New Jersey Job ID: BW4217 Published Date : August 22, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston