IT Support Specialist CMS (1st & 2nd Level)

We are looking for an IT Support Specialist to provide first- and second-level support for our compound management system and related IT applications. We are currently working on rolling out the new compound management system to our subsidiaries in various European countries (from Belgium to Turkey), so you would get in touch with people from many different regions. This is a varied role combing IT support, system configuration and technical tasks which offers opportunities to further develop technical and programming skills. We value teamwork, want to closely integrate you into our CMS team and offer a stable work environment with room for professional and personal growth. Your responsibilities: Supportive: You provide 1st & 2nd level IT support (troubleshooting, incident resolution, user support, ...) Administrative: You configure and maintain the compound management system (users, roles, settings) Sustainable: You support system updates and you are responsible for testing and basic documentation Technical: You assist with simple system customizations and integrations Collaboratie: You collaborate with internal teams and external vendors on technical issues Our requirements: Education or experience in IT or a related field Basic knowledge of programming or scripting (e.g. Python, Java, PostgreSQL, DB2) Strong problem-solving skills and a service-oriented mindset Ability to work in German and English Nice to have would be: Experience with management, ERP, or facility/asset management systems Basic knowledge of databases or system integrations Experience in 1st & 2nd level IT support Experience working with Artificial intelligence What we offer you: Stability : As part of an established family-owned business, you can build a secure professional future. Bonuses : You’ll receive an attractive bonus for referring new colleagues to Hödlmayr. Community : Here, you’ll experience a strong sense of community - you’ll know you have reliable people in the team behind you and around you when it comes to working with others. Flexibility : We offer flexible working hours and the option to work from home to promote a healthy work-life balance. Development : We support your professional development through various development programs and offer you many paths for personal and professional growth. Benefits : Enjoy numerous perks such as an excellent cafeteria, health benefits, and a variety of employee discounts. Your starting salary will depend on your qualifications and experience and starts at EUR 42.000 gross per year (based on full-time employment).