IT Support & Systems Administration Roles (Remote, USA)

IT Support & Systems Administration Roles (Remote, USA) Location: Remote, USA Employment type: Contract Indicative rate: $110–$140/hr We are seeking skilled IT Support and Systems Administration professionals to join our team in a contract capacity. These roles will involve managing and maintaining IT systems, providing technical support, and ensuring the security and performance of both cloud and on-premises environments. Candidates will work closely with cross-functional teams to deliver reliable IT services and support critical business operations. The ideal candidates will have a strong background in Windows administration and a commitment to customer service excellence. Core skills Windows Administration Technical Support Troubleshooting Help Desk Systems Administration Customer Service Network Support Active Directory Required qualifications Minimum 3 years of hands-on technical support experience Experience with Windows operating systems and applications Familiarity with Active Directory, DNS, and DHCP Ability to troubleshoot hardware and software issues Experience with help desk ticketing systems Strong customer service skills Experience in both remote and onsite support environments Preferred qualifications Experience with cloud environments Knowledge of endpoint management tools Familiarity with Veeam, NAS, and S3-based storage Experience with VMware infrastructure