Project Coordinator – Software Asset Management
We are seeking a Project Coordinator to support the development and implementation of governance and issue resolution processes for Software Asset Management and the creation of a certified software list for end‑user workstations. This role will focus on improving workflows, ensuring license compliance, and enhancing service delivery standards.
Responsibilities
Collaborate with multi‑disciplinary teams to design and implement governance and issue resolution processes
Research and evaluate technology trends to inform solution design
Architect new IT services, develop solution papers, and test plans
Evaluate current services and recommend remedial actions where required
Assist in determining hardware/software requirements and support proof‑of‑concept rollouts
Provide quality control on production implementations and communicate operational guidelines
Review new service and technology requests, assess impacts, and recommend remediation
Develop project plans, schedules, and estimates for architectural deployments
Document technical recommendations and provide guidance to management and project teams
Ensure change management processes are followed and risks/issues are tracked
Provide reporting on project status, time tracking, and deliverables
Leverage AI tools to increase efficiency and enhance project delivery outcomes
Qualifications
Candidates must meet one of the following:
University graduation in business, management, or related discipline and 4 years of project coordination experience; OR
Two‑year diploma in business, management, or related discipline and 6 years of project coordination experience; OR
One‑year certificate in business, management, or related discipline and 7 years of project coordination experience; OR
Eight years of project coordination experience
Experience Requirements
Translating business requirements into detailed technical requirements in enterprise IT environments (5 years)
Defining project scope and goals with business stakeholders (5 years)
Developing project deliverables such as charters, business cases, briefing notes, status reports, risk logs, closures, and dashboards (5 years)
Project management experience (5 years)
Facilitating business process development and re‑engineering workshops (3 years)
Managing multiple projects concurrently (5 years)
Implementing IT solutions with resources from multiple teams or organizations (4 years)
Drafting business and technical documentation (5 years)
Gathering requirements from diverse stakeholders including vendors (3 years)
Coordinating governance and issue resolution processes for Software Asset Management or catalogues in large environments (2 years)
Coordinating IT infrastructure projects in enterprise environments (2 years)
Building positive stakeholder relationships including executive level (5 years)
Leading and facilitating stakeholder meetings (4 years)
Leading change management and communication planning (5 years)
Working in enterprise architecture environments (4 years)