IT Technician

Posted Monday, May 25, 2026 at 4:00 AM WHY JOIN LANTIC? It's simple: we strive to be a great company to partner with, work for and invest in , offering best-in-class portfolio of natural sweetener solutions. With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. We stand proud of our heritage, and as we grow, we are also committed to continuously improving to meet the evolving needs of consumers and customers in a dynamic industry. WHAT'S IN IT FOR YOU? By joining the Lantic Team, you will : Join a dynamic, inclusive, and passionate team. Enjoy a wide range of perks, including: Competitive compensation and comprehensive benefits package Employee share purchase plan Opportunities for career pathing and personal growth Wellness-focused flexible work environment to help you balance both work and like, and much more! JOB SUMMARY: Lantic is currently recruiting for the position of IT Technician based at our Montreal facility. The position reports to the Enterprise Applications Manager. The Computer Technician is responsible for providing the best quality general support to internal users of the IT system. The incumbent uses patience and is available to help his/her colleagues when the need arises. This is a permanent full-time position, but the opportunity is also open to students who wish to complete an internship in a professional setting. RESPONSIBILITIES: Monitor incidents and user requests within Levels of Service; Perform installation, update, and configuration requests for enterprise software; Perform the physical installation of computers and participate in the maintenance of the computer network; Perform various IT equipment rearrangements as required; Ensure inventories are up to date; Write or update installation procedures as needed; Participate in a 24/7 support rotation (on call); Collaborate with IT teams on technology projects and deployments. QUALIFICATIONS AND PROFESSIONNAL EXPERIENCE REQUIRED: Diploma in IT Support or equivalent, or currently in the process of obtaining such a degree; Three (3) years of experience in IT support (an asset); Knowledge of user management in Active Directory; Windows 11 desktop tools (MS Office 365); Understanding of how IT networks operate; Good customer service abilities; Bilingualism: English and French (spoken and written) in order to be able to communicate with our anglophone and francophone sites. WORKING CONDITIONS: Remote work possibility: up to two days per week; Offices located at 4026 Notre-Dame Street East, Montréal; On-site parking available and accessible by public transit; 35 hours per week; Competitive salary and benefits. BENEFITS OVERVIEW: Benefits packages may depend on geographic location, employee status and position. If you have any technical difficulties or issues applying, please contact [email protected].