Jira Administrator

The opportunity Would you like to join a forward-thinking, entrepreneurial, and growing aviation business? At AJW Group, we are looking for a JIRA Administrator to support and optimise our Atlassian environment across the business. This role will play a key part in improving workflows, automation, reporting, and collaboration across operational and project teams globally. You will work closely with stakeholders across IT, Operations, Engineering, Supply Chain, and Business Functions to ensure JIRA and related tools are configured effectively and continue to evolve with business needs. What you’ll be doing Administer and maintain JIRA projects, workflows, schemes, permissions, dashboards, and automations. Support users across the business with system queries, troubleshooting, and best practice guidance. Configure and improve workflows to streamline operational and project delivery processes. Create and maintain custom fields, screens, issue types, and reporting structures. Develop dashboards and reports to provide operational insight and performance tracking. Support integrations between JIRA and other business systems where required. Work with stakeholders to gather requirements and translate them into scalable solutions. Ensure governance, data quality, and consistency across the platform. Support continuous improvement initiatives and system optimisation projects. Assist with user onboarding, training, and documentation. About you Previous experience administering JIRA in a commercial environment. Strong understanding of JIRA workflows, permissions, schemes, and automation rules. Experience with Atlassian tools such as Confluence and JIRA Service Management is advantageous. Analytical mindset with strong problem-solving skills. Ability to communicate effectively with both technical and non-technical stakeholders. Strong organisational skills and attention to detail. Experience working within aviation, engineering, logistics, MRO, or operational environments would be beneficial. Comfortable working in a fast-paced and evolving business. Why join us? We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world. At AJW , we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer: A team fun budget to bring colleagues together. Free access to LinkedIn Learning to support your development. A discretionary bonus and healthcare . We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team. Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move. Come and meet us at our Careers Event Exciting news! AJW Group is expanding its footprint with a brand-new office in Sofia, and we want YOU to be part of it! We're opening our doors on 21 May for an exclusive Open Office Day and we have vacancies across multiple roles. Whether you're a prospective employee, customer, supplier, or simply curious about joining our team, this is your chance to: • Meet our senior management team • Visit our new Sofia office • Explore open vacancies across technical and professional roles • Network with the AJW family • Enjoy refreshments and great company 📍 2B Sreburna Str., Office 1B, 1407 Sofia, Bulgaria 📅 Thursday 21 May 2026, 🕐 3-7pm Ready to take off with us? Drop us a message, tag someone who should be there, or visit our careers page to learn more about our opportunities in Sofia. Please RSVP and let us know you're coming 👇 📧 [email protected] To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.