Job Title

Job Title APPLY NOW We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey. Role Overview: The Solutions Architect is responsible for designing and delivering customer-facing solutions built on the Nuix Neo Platform. This role focuses on understanding customer requirements, shaping technical solutions for complex use cases, and supporting the sales cycle through POCs, tenders, and Statements of Work (SOWs). The Solutions Architect acts as the technical bridge between customer needs and Nuix’s platform capabilities, ensuring solutions are fit-for-purpose across diverse deployment environments. Location: This position will be based in our Sydney office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Sydney office for the remaining 2 days of the week. Key Responsibilities Customer Solution Design Design end-to-end technical solutions for customer engagements across eDiscovery, forensics, and investigations use cases Translate customer business requirements into scalable, performant Nuix Neo Platform architectures Define deployment architectures considering customer infrastructure, security, and compliance requirements Create solution blueprints, architecture diagrams, and technical documentation for customer proposals Recommend optimal configurations for processing pipelines, storage, indexing, and export workflows Design solutions across deployment models (air-gapped, data centre, high-end servers, cloud) Ensure customer solutions meet security and compliance requirements Pre-Sales & Tender Support Work with the Solution Consultants to define the technical aspects of tender responses and RFP/RFI submissions Assist with developing Statements of Work (SOWs) for Proof of Concepts (POCs) and customer implementations Help with technical discovery sessions with prospective customers Present solution architectures and technical capabilities to customer stakeholders Help size and scope customer environments (data volumes, processing requirements, infrastructure needs) Collaborate with Sales and Product teams to position Nuix solutions effectively Provide competitive technical analysis and differentiation strategies Proof of Concept Delivery Design and execute POC architectures that demonstrate Nuix Neo Platform capabilities Define success criteria, test scenarios, and evaluation metrics for POCs Work with Professional Services and Engineering to deliver POC environments Analyse POC results and provide recommendations for production deployments Document lessons learned and best practices from customer engagements Ensure POCs reflect realistic customer deployment scenarios Customer Engagement & Advisory Serve as trusted technical adviser to customers during pre-sales and implementation phases Understand customer workflows, pain points, and technical constraints Advise on integration patterns with customer systems (data sources, review platforms, export targets) Provide guidance on performance optimisation, scalability, and operational best practices Support escalations requiring deep architectural expertise Build long-term relationships with customer technical stakeholders Collaboration & Knowledge Sharing Partner with Platform Architect and Enterprise Architect on deployment architectures leveraging the Neo Platform Provide customer feedback to inform platform roadmap and feature priorities Collaborate with Product Management on customer-driven requirements Work with Professional Services on implementation patterns and deployment standards Share customer insights and solution patterns with Engineering teams Contribute to internal knowledge base, reference architectures, and solution accelerators Mentor junior engineers and architects Contribute to architecture community of practice Develop architectural capability across engineering organisation Skills, Knowledge and Expertise Technical Expertise 7+ years of solutions architecture experience in enterprise software Strong understanding of distributed systems, data processing, and search technologies Experience designing solutions for eDiscovery, forensics, legal technology, or data analytics domains Knowledge of deployment architectures (air-gapped, data centre, cloud, hybrid) Familiarity with containerisation, Kubernetes, and cloud platforms (AWS, Azure, GCP) Understanding of integration patterns, APIs, and data pipelines Solution Design & Delivery Proven track record of designing and delivering complex customer solutions Experience with POC planning, execution, and evaluation Strong requirements gathering and analysis skills Ability to translate business needs into technical architectures Experience sizing and scoping large-scale data processing environments Knowledge of performance tuning and optimisation techniques Customer-Facing Skills Excellent communication and presentation skills for technical and non-technical audiences Experience supporting sales cycles, tenders, and RFP responses Ability to build credibility and trust with customer stakeholders Strong problem-solving skills under tight timelines Comfortable working in pre-sales and post-sales contexts Experience managing customer expectations and delivering difficult messages Domain Knowledge Understanding of eDiscovery workflows (collection, processing, review, production) Knowledge of legal and regulatory requirements (data privacy, chain of custody, audit trails) Familiarity with forensic investigation methodologies (preferred) Experience with legal technology platforms (Relativity, Nuix Discover, review tools) (preferred) Understanding of compliance and security requirements in regulated industries Desired Expertise : Customer-centric mindset with passion for solving complex business problems Entrepreneurial spirit with ability to navigate ambiguity Strong collaboration skills across sales, product, engineering, and services teams Ability to balance customer advocacy with product capabilities and constraints Willingness to travel (globally) for customer engagements Comfortable working across global teams and time zones About NUIX Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. https://www.nuix.com/ As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision Finding Truth in a Digital World. Nuix Mission Statement Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. Nuix Values TAKE OWNERSHIP RESILIENT UNAFRAID TEAM NUIX HERO OUR CUSTOMERS We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to. **Nuix is an Equal Opportunity Employer** Love the role, but not the right fit for you? Know someone that might be awesome for this role? We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card. Send referrals to recruitment@nuix.com or message us on LinkedIn. T's & C's apply. To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place. Department Technology Locations Sydney (AU) Remote status Hybrid Employment type Full-time