Jr. Account Manager Role/Overview Account and client support · Support assigned accounts by assisting with day-to-day client needs · Help maintain positive, professional relationships with client contacts · Respond to routine client inquiries under the guidance of the Account Manager · Assist with meeting preparation, notes, and follow-ups · Help to support and drive sales initiatives and marketing Assist with administrative tasks related to: · Quotes and estimates · Reporting and dashboards Project coordination · Assist with managing projects from concept through delivery · Support order entry, order tracking, and timelines within internal systems · Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc. · Monitor deadlines and help ensure projects stay on track Product and program support · Assist with product research, item selections, and business reviews · Support the creation of presentations, pitch decks, and product proposals · Help gather product images, copy, and product details · Assist in the setup and execution of off-site client events and redemption programs Webstore and content maintenance · Support content uploads, edits, and reviews on client platforms · Help ensure brand guidelines and client standards are being followed online · Coordinate updates with IT and creative teams when changes are needed Cross-Functional Collaboration · Work collaboratively with internal Brand Addition teams to support client objectives · Participate in internal huddles, project meetings, and training sessions · Learn Brand Addition systems, processes, and best practices through hands-on support
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