Jr. Application Support

Description Job description: this is a Dealer Business Specialist position that will primarily be responsible for Application Support Candidates who only have basic infrastructure, networking, or desk top support experience are NOT a good fit for this position. The manager is looking for someone with proven experience with application support. This team is currently working a hybrid schedule – 4 days in the office each week. Fully Remote candidates will not be considered. Required Experience: • 1+ years of experience supporting software applications or business systems, including issue analysis and resolution within defined processes • 1+ years of experience working in a service desk, application support, or customer support environment with a focus on responsiveness and customer experience • Ability to clearly communicate technical and functional information to dealers, business users, and team members • Proven ability to follow established support processes while escalating issues appropriately when needed • Demonstrated learning mindset with the ability to build functional and technical knowledge over time • Foundational understanding of Generally Accepted Accounting Principles (GAAP), including bookkeeping, general ledger, reconciliations, and financial statements Other Relevant Experience • Exposure to dealership operations or dealer-facing business applications • Familiarity with IT service management concepts such as ITIL or Lean Service Management (LSM) • Experience using Microsoft technologies such as Office, Power Platform, or Dynamics 365 • Basic understanding of security fundamentals, including identity management and multi-factor authentication (MFA) • Working knowledge of SQL for data analysis or troubleshooting • Awareness of API concepts and system integrations Skills application support Top Skills Details application support Experience Level Entry Level Job Type & Location This is a Contract position based out of East Moline, IL. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in East Moline,IL. Application Deadline This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.