Junior AI Implementation Specialist

A Birmingham-based insurance firm is currently struggling with manual data entry and disconnected software systems that create significant operational drag. As a Junior AI Implementation Specialist, you will work to eliminate this friction by deploying specific AI tools that automate repetitive tasks. You will look at the seams where their current software fails to talk to other systems and find ways to bridge those gaps. This is a full-time, fully remote position designed for someone who wants to learn how to apply technical fixes to real business problems.

About Tech Pipeline

• We identify and repair the friction that slows organizations down.
• Our work involves fixing broken approval chains and manual reconciliations.
• We address the space between the software a company owns and the work they need to finish.
• Our team finds where data goes bad by examining configuration files and logs.
• We rebuild routing rules and update SOPs that no longer fit the current workflow.
• We remain involved through the cutover and the first month of operation to ensure stability.
• Once a client team can manage the new system alone, our work is finished.

What You Will Do

• Audit current claims processing workflows to find where manual workarounds are slowing things down.
• Configure AI models to extract specific data points from insurance forms and documents.
• Write and update routing rules to ensure data flows correctly between different software systems.
• Monitor system logs during the early days of a new implementation to spot errors or stale data.
• Draft clear, plain English SOPs for client teams to follow once the implementation is live.
• Assist in the manual reconciliation of data when a new tool is first introduced to ensure accuracy.
• Maintain a detailed decision log for every technical choice made during the project lifecycle.
• Help prepare runbooks that allow the client to handle common issues without our help.

What You Bring

• A genuine interest in understanding how systems break and why processes fail.
• Basic knowledge of how data is structured and how logic rules work (if/then statements).
• The ability to read a technical log and identify patterns or repeating errors.
• Comfort with writing documentation that other people can actually use.
• Willingness to learn new tools and software platforms quickly on a project-by-project basis.
• A preference for solving specific, tangible problems rather than dealing with abstract ideas.
• Strong organizational skills to keep track of multiple tasks during a project cutover.
• Clear communication skills, focusing on plain language rather than technical jargon.

What We Offer

• A fully remote role that allows you to work from your own environment without travel requirements.
• Paid employment with competitive pay that is attractive for an entry-level technical position.
• Professional growth through direct involvement in complex technical projects for established firms.
• The ability to see a project through from the initial audit to the final handoff.
• A workplace culture that values clear writing and named ownership of specific tasks.
• Exposure to a wide variety of tools and systems across different business sectors.

How We Work
Our team at Tech Pipeline values clarity over complexity. We use weekly written updates to keep everyone informed, which reduces the need for constant meetings and allows for more focused work time. Documentation is the core of everything we do: if a fix is not documented in the runbook, it is not finished. We expect every team member to contribute to our internal knowledge base and maintain an accurate decision log. We do not believe in long term retainers where we manage a client's mess indefinitely. We fix the problem, document the solution, and then we leave. This ensures that the insurance firms and other companies we help are truly self-sufficient.