Junior Application Support Engineer (Insurance area)

Junior Application Support Engineer (Insurance area) Either starting Your work life or wanting to make a change in Your career – join Swedbank's traineeship program! Kandideerin Are you looking to build your career in application support, operations, and production maintenance? Do you enjoy troubleshooting problems, working with data, and learning how business-critical applications operate in production? In Swedbank you have the opportunity to: Take part in our exciting traineeship program Kick start your career; Investigating and resolving user-reported incidents and service requests; Monitoring system alerts and responding to operational events; Troubleshoot operational issues and help improve support processes and service quality; Remediating reported vulnerabilities by applying patches, upgrading software components, and implementing secure configuration changes; Organize and execute application production releases; Collaborating with engineering teams to resolve complex issues and expand your technical skills; Supporting service improvements and automation initiatives; Documenting solutions and contributing to knowledge-sharing practices; Learning how our systems and integrations operate in production environments; Attend traineeship for 1 year full time. What is needed in this role: Basic to intermediate SQL skills and confidence working with data; Ability to analyze production data, writing SQL queries, and resolving data-related issues; A proactive and investigative mindset with strong analytical thinking and attention to detail; A team-player mindset and a can-do attitude when dealing with complex situations; Ownership mindset, with a focus on delivering assigned tasks on time and with high quality; Strong collaboration and self-management skills, with the ability to work independently while recognizing when to seek support; Willingness to learn, take feedback seriously, and continuously grow your technical skills; Business‑level English, written and spoken. Nice to have Experience from a service desk, technical support, or customer support role; Basic scripting experience (PowerShell, Bash, Python, or similar); Software development experience (Java, Spring boot, APIs); Basic understanding of monitoring solutions; Understanding of ITIL or service management concepts; Practical IT experience or a degree in Information Technology or a related field. What you'll gain Hands-on experience supporting business-critical insurance systems; Opportunity to develop SQL, troubleshooting, and operational skills; Exposure to production environments and enterprise technologies; Support from experienced engineers and opportunities to grow into more technical roles. Our technology stack: Oracle SQL, Java, PL/SQL, OpenShift, Git, Jenkins, IntelliJ IDEA, Excel, Oracle EBS, Grafana, Elastic What we offer when you join us: An open, simple and caring culture. Opportunity to create the best experience for our customers. An international, sustainable and inclusive work environment. Development opportunities and advancement in your career. Flexible working options. Enjoy country-specific benefits , including banking offers, a pension plan, our share-based reward program, health insurance in the Baltics and a health allowance in Sweden. Join our traineeship program Kick start your career ... ... to get an experience of a lifetime (read more here ). You have an opportunity to work for an international organization with the industry best professionals , develop yourself and contribute for a sustainable society throughout your traineeship. We look forward to receiving your application by 03.08.2026. If you are to be employed in Estonia, p lease note that salary offered for this position ranges from 1,350-2,050 € gross i.e. before taxes. Read more here! If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 1,250-1,850 € gross i.e. before taxes. Read more here . Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-ML1 #LI-Hybrid Job area Start your career Locations Tallinn, Vilnius Remote status Hybrid About Swedbank We serve local communities, where we are proud to play an important role as being a key part of the financial system. We are dedicated to developing close relationships with about 7.3 million private and 553 000 corporate customers. Our passion is to help people to save for a better future. We work every day to support people, businesses and society to grow by promoting a healthy and sustainable economy.