Junior Mobile Device Management (MDM) Specialist

Junior Mobile Device Management (MDM) Specialist Are you ready to join a Swiss-based subsidiary - TX Services - in Belgrade? Then apply today! We are excited to get to know you! APPLY TODAY! In short Behind every seamless device experience is someone who made it possible. We are looking for a Junior MDM Specialist in the MacOS/iOS/Android field to help shape the future of secure and scalable device management at TX Group. Strategy, security, automation—and seamless device operation—are key to this. Your Mission The Junior MDM Specialist is responsible for the reliable operation of the TX Group’s mobile device management ecosystem across macOS, iOS, and Android, thereby ensuring a secure and seamless user experience for all personal and corporate mobile devices. This role is critical to minimizing device-related issues and security risks and supporting our Group’s productivity and operational excellence. MDM Strategy and Security Posture: Support the roadmap, architecture, and standards for Mobile Device Management (MDM) in alignment with the global IT strategy and security requirements Define and enforce security policies, compliance requirements, and data protection mechanisms for the entire fleet of mobile devices (macOS, iOS, Android). Evaluate and recommend new MDM technologies, features, and configurations to continuously improve security, compliance, and end-user productivity. Deployment and Lifecycle Management: Develop and implement automated, contactless enrollment and deployment processes for all corporate devices using Apple DEP/Business Manager and other relevant tools. Ensure continuous monitoring, patching, and configuration management of the MDM environment to guarantee high availability and optimal performance. Lead the successful deployment of enterprise applications and profile configurations via the MDM platform, ensuring minimal disruption and adherence to best security practices. Develop and maintain comprehensive documentation, operating manuals, and disaster recovery procedures for all MDM-managed services and platforms. Analyze tickets and monitoring data to identify trends, root causes, and opportunities for proactive system optimization and self-service improvement. Your story Expertise in Apple-centric MDM systems (policies, extension attributes, patch management) for the macOS/iOS fleet Experience working with other MDM tools (e.g., Workspace ONE, Kandji, MobileIron) Scripting in Bash/Zsh (macOS) to create custom extension attributes and remediation workflows Knowledge of macOS’s internal security mechanisms (Gatekeeper, XProtect, TCC permissions, kernel/system extensions) Ability to manage the “device lifecycle” from procurement to decommissioning Ability to assess the current state of the device environment and visualize a “future state” or contribute to the creation of a roadmap Ability to translate complex technical configurations into “self-help” articles for users Willingness to train L1/L2 support staff in troubleshooting MDM systems Our offer During the first call, we will cover everything that might be interesting for you, but also details on benefits, plans, and administrative things. You can learn more about our perks on our website. A 3D office tour is available here . We're looking forward to your application! Department Technology Locations Belgrade, Serbia Remote status Hybrid Belgrade, Serbia Why choose us? Teams working on TX Services projects are involved in all aspects of the product lifecycle, from initial inception to design, development, and delivery. We regard everyone as equal partners in a product's success, with a role to play in all parts of the process.