Junior Sales Service Coordinator

Junior Sales Service Coordinator Coordinate global shipments, support sales, and deliver top-tier customer service - all from home in a dynamic, international environment. Your next step in logistics, customer service, and global trade Are you looking for your next experience in logistics and customer service? Do you thrive in a fast-paced, international environment where collaboration, ownership, and customer focus truly matter? And would you like to work full-time remotely from home? If so, this is an entry level position and could be the perfect opportunity for you. We are a global organization that values long-term relationships - with both our customers and our employees. As a Sales Service Coordinator, you will play a key role in ensuring smooth order execution, strong customer satisfaction, and seamless coordination across sales, logistics, and suppliers worldwide. What does a Sales Service Coordinator do? In this role, you are the link between sales, customers, suppliers, and logistics partners. You ensure that orders move efficiently from order entry to final delivery - domestically and internationally. Manage the full order-handling process including import, shipment coordination, customs clearing, Hazmat compliance, documents handling and customer delivery or warehouse delivery Daily contact with the sales team, accounting department, customers, brokers, logistics firms, and transportation companies Authorize supplier payments and invoices Manage and understand domestic and international rules and regulations that govern shipments Who are we looking for? You are a structured, service-minded professional who enjoys coordination, problem-solving, and working independently in a virtual environment. The ideal candidate have: 2 – 3 years experience in logistics (trucking, warehouses) Experience in providing sales and operations support Customer-focused, with the ability to prioritize and deliver under tight deadlines Proficient in all MS Office applications including Word, Excel, Teams Excellent communication skills, both verbal and written Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers Additional assets Experience working in international trading and domestic sales, in a global organization CITT or education in supply chain Experience working with chemical products Familiar with Hazmat, GHS, EPA, FDA is a plus Only candidates already eligible to work in Canada will be reviewed. Only qualified candidates will be contacted. As part of our recruitment process, we may conduct background checks. We value your data privacy and therefore do not accept applications via mail. Divisions & functions Basic Materials Role Sales Service Coordinator Locations Canada Remote status Fully Remote Canada Workplace & Culture We believe sustainable business growth is all about people, and the relationships and partnerships we cultivate. Our vision—to surpass expectations—energizes all who work here. Our diversity, comprehensive skills, knowledge, experience and passion enable us to offer a broad range of world-class sales, marketing, logistics and financial services. Our professionals empower each other to be creative and decisive. We build strong, agile global teams that align toward common goals. We care about each other, our business partners and the communities in which we work and live. No matter which CellMark office you join—in any corner of the world—you will become part of our established culture and committed to surpass your own expectations, as well as those of our business partners. About CellMark CellMark is an independent sales solutions company connecting suppliers and customers. We deliver products, services, and solutions to the world market and facilitate trade and business development across multiple industries. We run five international divisions: Pulp, Packaging & Paper, Recycling, Chemicals, and Basic Materials. We have also grown operations for plastics and biomass for energy. Through our network of experts in 30-plus countries, we provide a full suite of services: sourcing, sales & marketing, trade finance-related services, logistics, regulatory compliance, business development, and, in some areas, research & development and custom manufacturing. With our vision, Surpassing Expectations, we commit to improving every day, supporting our clients in every action that we take. Founded in 1984 Co-workers ≈1 000 Turnover +USD 4 billion