Junior Support Engineer (Remote) | Engenheiro de Suporte Júnior (Remoto)

Company Overview Dadosfera is transforming the data landscape with a platform that delivers advanced Data, AI, and Analytics capabilities—previously available only to tech giants like Meta, Amazon, Alphabet, and Microsoft—into the hands of small and medium-sized businesses. By democratizing access to these technologies, we empower our clients to accelerate business opportunities through AI-powered Data Apps. Our platform minimizes the time spent on cloud management and streamlines the entire data lifecycle—from collection and exploration to processing and interaction—allowing clients to focus on their business goals. Built on a high-growth SaaS model, Dadosfera offers tailored solutions that meet real business needs. What sets Dadosfera apart is our innovative focus on speed, scalability, and flexibility, combining big data storage with advanced analytics to drive strategic decision-making. Leveraging years of experience with data platform implementations on foreign public clouds, we now deliver a cost-effective, locally adapted solution tailored for both Brazilian and global markets. By blending deep expertise with localized infrastructure, Dadosfera provides a powerful, efficient tool that optimizes corporate data management and drives data-driven transformation. About the Job We are looking for a Junior Support Engineer to join our team and help ensure the reliability, performance, and efficiency of our cloud and data environments. In this role, you will work closely with Engineering and Data teams to investigate technical issues, monitor cloud environments, and support the optimization of infrastructure and cloud costs. You will have the opportunity to work hands-on with cloud providers such as AWS, GCP, or Oracle Cloud , as well as technologies including Terraform, Kubernetes, and cloud billing and cost management tools . You will be responsible for identifying opportunities to improve cloud resource utilization, supporting cost optimization initiatives, and helping maintain visibility into infrastructure and cloud spend through dashboards and observability practices. This is a great opportunity for someone who is curious, analytical, hands-on, and eager to grow their technical skills while working with cloud infrastructure, data, and FinOps practices. Responsibilities Audit and map current cloud costs, identifying waste and underutilized resources. Implement rightsizing and autoscaling policies. Negotiate and manage Savings Plans. Create and maintain cost observability dashboards. Define and enforce tagging policies. Automate cost optimization routines. Report savings achieved and recommend ongoing FinOps initiatives. Collaborate with Engineering and Data teams to balance cost and performance in architectural decisions. Minimum Qualifications Experience with cloud providers (AWS, GCP, or Oracle Cloud), including infrastructure, provisioning, and Infrastructure as Code (IaC) using Terraform. Proficiency with cloud billing and cost management tools (AWS Cost Explorer, GCP Billing, or OCI Billing). Knowledge of Kubernetes. At Dadosfera, we celebrate diversity in all its forms and are committed to fostering an inclusive environment every day. We have zero tolerance for any form of discrimination. Do you share our values? Then don’t wait—apply today!