Junior Trade Account Manager (w/m/d)

PAMONO is one of Europe’s leading online marketplaces for distinctive vintage, antique, and contemporary design. From furniture and lighting to accessories and crafts, we curate unique, high-quality pieces from around the world and make them accessible to a broader audience, delivering them directly to customers’ doors.

We believe that a life well-lived means surrounding yourself with objects that have beauty, character, and soul, and that great design can be both aesthetically inspiring and more sustainable. Through our marketplace and editorial content, we connect people with hard-to-find pieces and the stories behind them.

Founded in Berlin, PAMONO is part of an international team and has grown into a leading name in the online design market. In 2021, we joined Chairish Inc., based in San Francisco, further strengthening our international presence. Since August 2025, PAMONO has been part of Auction Technology Group (ATG), a London-based leader in online marketplaces and software solutions for the auction industry.

Today, we are combining our passion for design with the scale, technology, and international reach of a global group, with the ambition to continue shaping the future of online design.

Tasks

Key responsibilities:

• Sales and Customer support.


• Managing an international pipeline of B2B customers and being their spokesperson in the company


• Negotiating with vendors and preparing quotes, presentations, product information, and best pricing for the client's purchase.


• Supporting customers with invoices, payments, changing addresses, replacing orders, project management, and sourcing enquiries.


• Liaising with the logistics, customer service and finance teams internally to ensure the best possible service for the customer


• Support with reviewing the new trade applicants and onboarding them, having introduction calls to introduce them to the platform when needed


• Support with both PAMONO and Chairish trade enquiries when needed

Requirements

Bachelor's or Master's degree required

• 1 or 2 years of experience in sales or client relationship management


• Excellent written and oral skills in English and in German, French or Spanish


• Strong organizational skills are required to manage the pipeline of customer enquiries


• Negotiation skills to close deals with sellers and buyers


• Good eye for detail and precision are required to process orders smoothly


• Excellent interpersonal and communication skills


• Positive and problem-solving attitude


• Ability to work in a hybrid role, with Tuesday-Thursday office attendance days


• Good computer skills including MS Office and Google Workspace. Salesforce and Magento experience preferred

Benefits

• Dedicated international team with a flat organizational structure.


• Ambitious projects to take ownership of, with a broad scope for co-decision-making.


• Fully covered mobility (Deutschlandticket) or Wellbeing (Urban Sports Clubs).


• Your well-being matters to us: take care of your mental health through a variety of classes, trainings and sessions with OpenUp.


• Flexible working setup to make the most of your working hours: we offer flexibility in our Hybrid/Remote model; however, we do expect you to use our Berlin office in Charlottenburg 2 days per week.


• Work from abroad fully remote for up to 30 working days per year.


• Dog-friendly office: we can’t wait to meet your furry friend!


• Of course, we have regular get-togethers, company events, and drinks and snacks you can enjoy at our office.

Interested in the role? Your CV is enough!

If you don't meet all but most of the requirements, we encourage you to apply to us anyway. Let's find out if we are a good match. We are looking forward to you!