Kazakh-Speaking Client Relations Manager

Kazakh-Speaking Client Relations Manager The Role: We are looking for a passionate and self-motivated professional to join our Client Relations team. The main responsibilities of the position include: Develop and maintain excellent relationships with prospective and existing clients Responsible for driving customer engagement through the CRM and managing ongoing client communications. Handle client inquiries and ensure that high level service is provided Perform personal clientele analysis and take actions as required Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients Ensure compliance with the company’s legal guidelines and compliance procedures Provide suggestions on system enhancements Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development Contribute to the team effort by achieving targeted results Cooperate effectively with other departments as necessary Main requirements: Degree in any business-related field Client handling experience in the financial services sector will be considered an advantage Fluent Kazakh and Russian speaker with excellent oral and written skills in English Reliable, with integrity of character Outstanding communication and interpersonal skills Dynamic, innovative and target oriented Strong computer literacy Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition and Your Future Team Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!