Key Account Manager

We’re looking for Key Account Manager to join us at Telia in Sundsvall I’m Johan Sjöström, Head of Key Account Sales North, and I’m searching for people ready to grow with us. We’re a supportive and ambitious sales team helping medium-sized and large private-sector customers develop their businesses through Telia’s complete B2B portfolio. What you’ll do As a Key Account Manager, you will take ownership of an established customer portfolio and drive sustainable revenue growth by combining long-term relationship management with proactive sales. Build and develop trusted relationships with medium-sized and large private-sector customers. Identify customer needs and create new sales opportunities across Telia’s complete B2B portfolio, including connectivity, mobile solutions, networks, IoT, enterprise mobility and consultancy services. Lead both fast-moving sales opportunities and larger, more complex business processes and RFPs. Engage with decision-makers at different levels, including C-level stakeholders, and clearly communicate how Telia can create value for their businesses. What will help you thrive in this role You are adaptable, commercially minded and comfortable meeting customers from different industries and backgrounds. You combine drive and confidence with common sense, curiosity and the ability to build trust. At least three years of experience in B2B sales, Key Account Management or a comparable customer-facing commercial role. Proven ability to identify business needs, develop customer relationships and create measurable sales growth. Ability to manage strategic, tactical and operational sales activities independently within complex business environments. Confidence in negotiations and business discussions with senior decision-makers, including C-level stakeholders. A proactive, goal-oriented approach, strong business acumen and the ability to maintain momentum in a high-activity sales environment. The ability to adapt your communication style to different customers, situations and professional environments. A collaborative mindset, strong self-leadership and the ability to manage pressure constructively. Fluency in Swedish and English. A valid category B driving licence. Previous experience from IT, telecommunications or technology sales is beneficial, but it is not a requirement. What matters most is your ability to understand customers, develop business opportunities and learn. Telia’s broad portfolio and organization will give you the support and time needed to build your industry knowledge and succeed in the role. The position is based in Sundsvall . We work in an office-first hybrid model, with regular presence at the Sundsvall office and flexibility when the role and customer commitments allow. Join us to shape smarter living for people, businesses, and the planet At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world. Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact. What we offer When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results. Ready to make better happen? We look forward to receiving your application by 14th of September 2026 . Please note that we might close the position earlier if we find the right candidates, so don’t wait too long to apply! If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process. Want to know more about this role? Please reach out to Johan Sjöström, Head of Key Account Sales North, at [email protected]. Equal opportunities At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength. Join us and let’s make better happen, together!