Key Account Manager Austria and Switzerland

About TCL:

Founded in 1981, TCL Electronics (HKSE stock code 01070) is a leading consumer electronics company with 25,000 employees in 78 countries. The group, which specialises in LCD televisions, is the world's second largest. TCL Electronics has developed highly specialised expertise, favouring vertical integration, i.e., the manufacture of its products from A to Z. TCL's slogan, "The Creative Life", sets the tone.

Present in Europe since 2007, TCL is currently in 11 European countries, including France, the UK, Italy, etc. Our 175 employees (and counting) are involved in the development and daily life of TCL in Europe. We ensure their well-being by offering them a working environment that encourages them to take initiatives. The development of our team is of great importance to us. Our managers make sure that each one of our employees has the opportunity to take on more responsibility if they wish to do so. Well-being, listening, and equal opportunities are important to us.

We are looking for an Key Account Manager who will contribute to develop and manage the business of the Company on Germany market.

Key accountabilities :

Reporting to the Regional Director, the KAM will be responsable to develop the sales of the Consumer Electronics products with focus on Mobile Operator and MVNO Business in Germany for all Product lines of TCL. He will be based in our local office in Munich or Düsseldorf with partially homeoffice accepted.

This will include, but not be limited to :

• Drive operator-market category sales in Germany for TCL communication products, covering smartphones, tablets, fixed broadband, mobile broadband and wearable devices.
• Manage key German operator accounts, including Deutsche Telekom Germany, Vodafone Germany, O2 and 1&1.
• Build and maintain relationships with procurement, product, technical and commercial teams within each account.
• Participate in the complete sales process, including RFP/RFQ, technical clarification, commercial negotiation and award decisions.
• Having the primarily responsibility of manage current account in Germany market and seek and acquire new accounts achieving best possible market penetration and achieve on the business target.
• Own project commercial results, including order volume, ASP and gross margin targets. Coordinate resources to resolve key issues affecting project success, including cost, specifications, delivery and compliance.
• Establishing and strengthen the relationship with customers.
• Negotiating prices and commercial conditions with customers.
• Taking responsibility of the country forecast by product line for the assigned customers.
• Helping develop results-based trade marketing strategies and promotional opportunities (from idea to execution) in cooperating with local marketing team.
• Providing feedback on customers, competition changes, volume potential, price roadmap, etc. in order to refine sales and market strategy.
• Analyzing market statistics, as to define the action plans in order to achieve the assigned targets.
• Helping maintain a complete prospect, competitor and customer database and provide information to Management as needed or requested.

Candidate profile :

• Minimum 5+ years in key accourt management and sales experience in similar role, with good experience in general industry consumer electronic (significant telekom market experienced will be an advantage).
• Must have B2B or operator-customer sales experience. Experience with broadband devices, CPE, Home Gateway, routers or FWA products is strongly preferred.
• Strong understanding of operator procurement processes, RFP/RFQ mechanisms and customer decision logic.
• Established network in the German operator market and the ability to approach buyers, product teams and technical stakeholders effectively.
• Be skilled in developing close working and personal relationships with customers.
• Be a self-starter who thrives on working independently to achieve ambitious new business targets while actively engaging as a team member, adhering to company guidelines.
• Be open to new business challenges and company initiatives.
• Have the breadth and versatility to function both at the strategic and tactical level.
• Demonstrated and effective skills in team working, time management, communication, presentation,
• interpersonal, organizational and negotiation skills.
• Previous Business Development experiences.
• Will be passionate, highly energetic in their work, self-driven under minimal supervision, motivated and hard working with a can-do attitude with a proactive approach.
• Fluent German is required.